IAED Study Set Questions With Complete Solutions
In order to become a successful emergency telecommunicator, a combination of the following is required: a. Training and temperament. b. Vision and values. c. Time and interest. correct answer: a. Training and temperament. If a field unit needs a certain type of assistance, it is usually up to that field unit to locate, notify, and coordinate the additional resources. a. True b. False correct answer: b. False The IAED (the Academy) enforces its Code of Ethics by withholding or revoking the certifications of those who fail to agree to, or uphold, these standards. a. True b. False correct answer: a. True When faced with an ethical dilemma in the communication center, the ETC should FIRST: a. Ask the nearest coworker for help. b. Consult his or her attorney. c. Follow established protocol, procedure, and policy. d. Follow his or her instincts. correct answer: c. Follow established protocol, procedure, and policy.
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