Nurse Leadership Practice Questions Exam 1|Updated&Verified|100% Solved|Guaranteed Success

1. What statement is true regarding decision making? A) It is an analysis of a situation B) It is closely related to evaluation C) It involves choosing between courses of action D) It is dependent upon finding the cause of a problem Ans: C Feedback: Decision making is a complex cognitive process often defined as choosing a particular course of action. Problem solving is part of decision making and is a systematic process that focuses on analyzing a difficult situation. Critical thinking, sometimes referred to as reflective thinking, is related to evaluation and has a broader scope than decision making and problem solving. 1. Which represents the management functions that are incorporated into the management process? A) Planning, directing, organizing, staffing, and evaluating B) Planning, organizing, staffing, directing, and controlling C) Organizing, planning, staffing, directing, and evaluating D) Organizing, staffing, planning, implementing, and controlling Ans: B Feedback: Management functions include planning, organizing, staffing, directing, and controlling. These are incorporated into what is known as the management process. What is the advantage of recruiting from outside the organization? A. Promotes long-term retention of employees B. Tends to increase the number of candidates C. Provides well-motivated candidates D. Attracts well-qualified candidates Ans: B Feedback: recruiting from outside the organization provides an opportunity to increase the pool of candidates for positions but is no guarantee that these canddidates will be more qualified or motivated than those who come from within the organization. Which information is too much in flux to identify on an organizational chart? A) Grapevine lines of communication B) Line and staff authority C) Span of control D) Scalar chains Ans: A Feedback: The grapevine lines of communication cannot be placed on an organizational chart because they are constantly in flux. The remaining information is stable and so identified on the chart. Which statement best describes mentorship? A) The intensity and duration of relationships are similar in mentorship and preceptorship B) Staff cannot be assigned to become mentors. It is a role voluntarily chosen by the mentor C) "Mentees" must be willing to put aside their personal goals and beliefs in an effort to identify more closely with their mentor D) Most nurses will have the opportunity for many mentor relationships during their careers Ans: B Feedback: The mentor makes a conscious decision to assist the protEgE in career development, with the relationship usually lasting several years. The remaining statements are not accurate regarding mentorships. What is employee behavior best reinforced by? A) Praise from a supervisor B) An increase in their pay C) A personally valued reward D) Threat of punishment Ans: C Feedback: Each person is a unique individual who is motivated by different things. The other options lack that element of personal value. What is the best combination that characterizes the communication process? A) Sender-receiver-message B) Receiver-message-sender C) Sender-message-receiver D) Message-sender-receiver Ans: C Feedback: The combination that best characterizes the communication process is senderñmessageñreceiver. The other options would result in the likelihood of miscommunication. 1. Which is the first step in the time management process? A. Completing the highest priority task B. Allowing enough time for sufficient daily planning C. Reprioritizing based on new information received D. Delegating work that cannot be accomplished in a day Ans: B Feedback: Daily planning is essential if the manager is to manage by efficiency rather than by crisis. The remaining options are steps that occur after that planning. Max Weber, as part of the scientific management era, contributed immensely to the development of organizational theory. Which statement is not representative of his beliefs? A) Bureaucracy could provide a rational basis for administrative decisions B) Worker satisfaction was integral to productivity C) Organization charts could depict the hierarchy of authority D) Impersonality of interpersonal relationships should exist in organizations Ans: B Feedback: Max Webers theories did not address worker satisfaction. The other options do represent the Weber organizational theory. When does communication have the greatest likelihood of being accurately interpreted? A) More than one mode is used B) Face-to-face communication is used C) Written communication is used D) The sender repeats the message using the same mode Ans: A Feedback: Using various communication methods in combination increases the likelihood that everyone in the organization who needs to hear the message actually will hear it. The other options are single methods. What did motivational theorist Victor Vroom state? A) Personal motivators could be separated from job satisfiers B) People are motivated by three basic needs: achievement, affiliation, and power C) A manager's assumptions about workers directly affect the intrinsic motivation of the workers D) Employees' expectations about their work environment or a certain event will affect their behavior Ans: D Feedback: This theory is called Vroom's expectancy model. What would be the most helpful intervention to take to help a new RN adjust to the professional nursing role? A) Advise the new RN to avoid confrontations with doctors whenever possible B) Advise the new RN that this is the real world not the textbook one C) Be alert to signs and symptoms of the shock phase of role transition D) Be alert to signs that the new RN has not shed nursing school values Ans: C Feedback: Managers should be alert to signs and symptoms of the shock phase of role transition. Managers should also ensure that some of the new nurses values are supported and encouraged so that work and academic values can blend. The remaining options do not address the needs of the new RN appropriately. A new graduate who began their nursing career 6 months ago and who completed orientation 3 months ago is in what stage of professional development? A) Experimentation B) Entry C) Mastery D) Disengagement Ans: B Feedback: the nurse is still in the entry stage and will be until necessary skills are learned. It generally takes an extended period of time to obtain the skills necessary for mastery. The remaining options are not relevant to this question. 2.) What does traditional management science focuses upon? A) Meeting worker satisfaction B) Delineating barriers to productivity C) Using a laissez-faire approach D) Encouraging employee participation Ans: B Feedback: Classical, or traditional, management science focuses on production in the workplace and on delineating organizational barriers to productivity. Little attention was given to worker job satisfaction, and workers were assumed to be motivated solely by economic rewards. 2. What is the reason that first and middle-level managers experience more interruptions than higher-level managers? A. They generally interact directly with a greater number of subordinates in daily planning B. They seldom have that clerical and secretarial help assigned to higher-level managers C. They are more social in nature and personal interactions D. They are busier than higher-level managers ANS: A Feedback: frequent interruptions are common for first and middle-level managers, who have a larger number of direct reports than do higher-level managers. The other options are not generally true statements What is the weakness of the traditional problem solving model? A) Its need for implementation time B) Its lack of a step requiring evaluation of results C) Its failure to gather sufficient data D) Its failure to evaluate alternatives Ans: A Feedback: The traditional problem-solving model is less effective when time constraints are a consideration. Decision making can occur without the full analysis required in problem solving. Because problem solving attempts to identify the root problem in situations, much time and energy are spent on identifying the real problem. 3. Which of the following statements is true regarding decision making? A) Scientific methods provide identical decisions by different individuals for the same problems B) Decisions are greatly influenced by each person's value system C) Personal beliefs can be adjusted for when the scientific approach to problem solving is used D) Past experience has little to do with the quality of the decision Ans: B Feedback: Values, life experience, individual preference, and individual ways of thinking will influence a person's decision making. No matter how objective the criteria will be, value judgments will always play a part in a person's decision making, either consciously or subconsciously. 3. Which time waster does the manager have least control over? A. Failure to set objectives B. Inability to say no C. Procrastination D. Paperwork overload ANS: D Feedback: Excessive paperwork is an external time waster, the others are time wasters created by the manager (internal). 3. What assumption about workers does Theory X hold? A) Workers will naturally put forth effort B) Workers need threats to be motivated C) Workers are diligent and responsible D) Workers are in tune with organizational needs Ans: B Feedback: Theory X managers believe that their employees are basically lazy, need constant supervision and direction, and are indifferent to organizational needs. Which reason qualifies as organizational justification for a career development program? A) Employee attrition can be reduced B) Personnel can be used more effectively C) Employees can increase earning power D) Employment benefits are increased Ans: C, D Feedback: organizational justification for career develoment programs includes attrition reduction, improved productivity, and general improved quality of life. Although employees may earn more money and additonal benefits as a result of career development, they are not the reason that organizations undertake career development programs. Which statement concerning organizational culture is true? A) It presents how employees "perceive" an organization B) It defines how power is used by organizations to direct the work of others C) It describes the predictable stages of group and organizational development D) It is a system of symbols, beliefs, values, history, and communication patterns Ans: D Feedback: Organizational culture is the symbols and beliefs, values, history, and communication patterns of the organization. It differs from organizational climate, which is how the employees perceive the organization. The other options are not relevant to the term organizational culture. Which statement best describes the managers role in socialization? A) Providing the employee with organizational rules and regulations B) Providing the new employee with a good preceptor C) Ensuring that there are sufficient numbers of good role models D) Sharing organizational values, expected attitudes, and history Ans: D Feedback: New group members must be socialized into the group, and these socialization efforts are led by the manager. Which is a motivating factor identified in Herzberg's motivation-hygiene theory? A) Money B) A chance for promotion C) A well-lighted parking lot D) Free meals in the cafeteria Ans: B Feedback: Herzberg maintained that motivators such as promotion are present in work itself; they give people the desire to perform well. The other options were viewed less impactful on motivation. Which statement concerning nonverbal communication is true? A) It is consistent across cultures B) It is given more credence than verbal communication when the two are incongruent C) It should be minimized because it confuses the receiver regarding the true intent of the message D) It is a significant part of the communication exchange only when it is not congruent with the verbal exchange Ans: B Feedback: Because nonverbal communication indicates the emotional component of the message, it is generally considered more reliable than verbal communication. None of the remaining options present true statements regarding nonverbal communication. You overhear an experienced nurses say to a new nurse, iSorry you wont be able to join us for our weekly get-together at the local yogurt shop. I see you are going to be here charting for a while yet.i What is this an example of? A) Behavior that supports positive sanctions B) An application of a sanction regarding group norms C) Constructive feedback about expected group norms D) Role modeling desired behavior Ans: B Feedback: Negative sanctions provide cues that enable people to evaluate their performance and modify behavior when needed. In this case, the experienced nurse is letting the new nurse know that the groups weekly outing is important, and on that day the staff makes sure they finish their work on time. It may also suggest that detailed charting is not valued. An RN is a team leader for a small module of patients. While listening to a taperecorded report on Mr. Smith, one of your team members remarks, "My mother lives near him and she says his wife is a terrible housekeeper." As the leader of the team, what will the RN do? A) Ask the informant to be quiet B) Include the information in report for the next shift C) Ask the team member what the purpose was in sharing the information D) Ignore the comment Ans: C Feedback: The role of the leader is to encourage communication that is appropriate and discourage communication that is inappropriate among staff. The other options fail to convey that responsibility