3CX Academy, Basic Certification (2022/2023) Rated A+

3CX Academy, Basic Certification (2022/2023) Rated A+ Google Chrome Compatible with 3CX Microsoft Edge Compatible with 3CX Mozilla Firefox Compatible with 3CX Internet Explorer Incompatible with 3CX Exchange Server Incompatible with 3CX MS SQL Incompatible with 3CX DNS Server Incompatible with 3CX Being a VPN Endpoint Incompatible with 3CX Microsoft Hyper V (2008 R2) as Host Machine Compatible with 3CX VMware ESXi (5.0) as Host Machine Compatible with 3CX KVM (Virtual Machines) as Host Machine Compatible with 3CX Citrix XenServer (7.0) as Host Machine Compatible with 3CX Installing 3CX on Bare Metal server can be done with 3CX ISO Installing 3CX on Local Hyper-Visor server can be done with 3CX ISO Installing 3CX on Google Cloud server can be done with PBXexpress Installing 3CX on Amazon EC2 server can be done with PBXexpress Installing 3CX on OVH server can be done with PBXexpress Installing 3CX on 1&1 server can be done with PBXexpress Installing 3CX on Open Stack API v2 (Nova) server can be done with PBXexpress Installing 3CX on a general cloud provided Linux server can be done with apt-get RFC Compliant Internal Network (Required by 3CX) 10.x.x.x, 172.16.x.x-172.31.x.x, and 192.168.x.x (T/F) It is recommended to leave unused network interfaces/adapters enabled on your 3CX server. FALSE (T/F) It is recommended to disable unused network interfaces/adapters on your 3CX server. TRUE (T/F) It is recommended to use a wired connection on your 3CX server. TRUE (T/F) It is recommended to use either a wired or wireless connection on your 3CX server. FALSE (Y/N) Is Microsoft Internet Explorer a supported browser to access and operate the 3CX Management Console? No (Y/N) I reinstall 3CX and I would like to change the 3CX FQDN. Is it possible to unbind the key-FQDN mapping myself? Yes (Y/N) Is the port range UDP: used for VoIP Providers to deliver/receive audio but not for delivering audio to local IP phones? Yes? (T/F) Configuring inbound rules for DIDs allows you to define different destinations based on the time of day. TRUE (Y/N) Two networks are connected via a firewall. A phone connected to network A will automatically show on the 3CX "Phones" page when 3CX is in network B assuming that all traffic is allowed to pass between both networks? Yes? (T/F) CTI allows you to control a supported IP Phone by performing operations like dialing a number, placing an active call on hold, and more. TBD (T/F) 3CX clients can run on the same 3CX extension number as a desktop IP phone. TRUE (T/F) If the firewall checker does not pass successfully, contact the network administrator or the manufacturer of the router/firewall. TRUE (T/F) To use a 3CX client from Outside the office, the user must change their profile status to "Out of Office." FALSE (T/F) CTI will allow you to remote control a local IP Phone using a 3CX client for Android. TBD (Y/N) You are doing an installation for a new customer and the server you have been told to install 3CX on also hosts the internal DNS server of the business. Must you request that you are given a different server to install 3CX on? YES (Y/N) If you intend of having local extensions, can the local LAN IP for 3CX and your IP phones range be 192.168.35.0/20? YES (T/F) The provisioning templates of a phone provide all the necessary information a phone requires to connect to 3CX. TRUE (T/F) A "SIP Fork" is a term used when a call is forwarded to another extension when the all is not answered within a certain time frame? FALSE; it is when a single call rings at multiple endpoints. (T/F) 3CX clients send requests for CTI to the PBX, which will then relay the request to the IP phone. TBD (T/F) PSTN gateways cannot be provisioned with 3CX, the must be manually configured. TRUE (T/F) Port preservation in NAT devices ensures that the source port of the transport will not be changed once the IP os translated from private to public. TBD (T/F) In order to be able to download updates on 3CX, access to must be allowed outbound and inbound on the firewall in front of 3CX. TBD (Y/N) When you use your own FQDN and certificates during the installation process, is it mandatory to have an internal/local DNS server? TBD (T/F) Presence information for 3CX clients is also tunneled via the UDP/TCP:5090 port. TBD (T/F) Before adding a PSTN gateway the firewall checker must be run and must pass all tests. TBD (T/F) A "SIP Fork" is a term used when more than one device/terminal registers to the same extension number. TBD (Y/N) Can you set the HTTP port to be TCP:5000 and the HTTPS port to be TCP:443? TBD (T/F) Port TCP/UDP:5090 needs to be forwarded inbound on the firewall in front of 3CX, for registering deskphones behind the SBC. TBD (T/F) The 3CX client can run on Apple iPads? TRUE (Y/N) Can you install 3CX on Windows 10x86? TBD (T/F) To configure individual outbound caller IDs for extensions you do so under: SIP Trunk - "Your Trunk" - Caller ID - Configure Outbound Caller ID. TBD (Y/N) If we do not intend on having external entities (remote extensions, VoIP providers, etc), does the 3CX server require internet access? TBD (T/F) Once a 3CX client is provisioned, the user can use the 3CX Client to request a new copy of the welcome email. TBD (T/F) Welcome Emails can be sent out by using the "Send Welcome Email" button in the "Phones" node of the Management console. TBD