Dell Certification | Questions and Answers with complete solution

If ePSA passes the hard drive test and still the system does not load the operating system, what could the issue be? - Corrupt or missing operating system State true or false: WLAN stands for Wide Local Area Network - False When do you select the BT disabled setting in Service Menu of Manufacturing Mode? (SMMM) - If BT Disabled label is present inside the bottom door or chassis Choose all that Apply: Which of the following platform uses both Key and Button Sequence Trigger? Select the correct responses and click submit. - Convertible Platform and Detachable Platform Choose all that apply: Which of the following statements are true about the New PSU BIST? - 1.) To restart the PSU BIST: Disconnect the AC Power cord for 15 seconds (PSU BIST reset time), and then plugin the AC power cord 2.) To start the PSU BIST: Plug in the AC power cord and note the LED light status 3.) Ensure to disconnect the AC power cord from the PSU, before starting the PSU BIST If recovery image from both system's primary hard drive and external USB key is present, which image will the BIOS recovery 2 tool select? - Recovery image from external USB key Choose all that apply: You are servicing a Dell Inspiron 22 3265/3263 AIO Desktop and determine that the LCD panel is faulty. What troubleshooting steps you will follow before replacing the LCD Assembly? - 1.) Run ePSA, but press esc to stop testing and regain control of the cursor. Double tap on the screen and see if the cursor moves to your pressed location. That will determine if hardware is needed to be replaced or it is a software problem 2.)If system boots into windows, check device manager for USB Input device which has a white circle and a down arrow, right click and enable it to test its functionality. Which of the following is the correct way to trigger BIOS Recovery 2? - For desktop platform, turn on the PC and hold down CTRL + ESC Key.