AETNA 2023 MEDICARE MASTERY | Questions and Answers with complete solution

What report(s) are available on Aetna Producer World - Commission Reports How long are you required to maintain Scope of Appointment (SOA) documentation? - 2 Years. When obtaining a Scope of Appointment, you may NOT: - Market non-health care products, such as annuities or life insurance (cross selling) Annual Election Period is from: - October 1 - December 7 What are the requirements you need to complete in order to be ready to sell? - Current producers need to maintain their licenses and meet our requirements To report compliance or fraud, waste, and abuse concerns to Aetna you should: - Visit Ethics Line® on the web at www.CVSH Agent Oversight routinely monitors agent performance against CMS and internal standards. We monitor: - Scope of Appointment (SOA) forms Our Agent Oversight team will implement corrective action when there are CMS infractions and prohibited tactics. Disciplinary or corrective action may include: - Suspension or probationary period, with or without commissions A prohibited marketing activity is: - Claiming you are recommended or endorsed by CMS If a beneficiary requests to discuss other products not originally documented on the SOA, you must document a second SOA for the additional product type before the appointment may continue - FalseThe Permission to Contact form is used by Aetna sales representatives and external agents to contact beneficiaries and must be completed prior to conducting an outbound call to a Medicare prospect - False If a prospect calls to RSVP for a meeting, a Permission to Contact form is not required for that meeting but would be required for a representative to place a follow-up call to a meeting attendee. - True You may make unsolicited calls to prospective enrollees. - True