Cintas SSR Certification

What are the Elements of our Corporate Character? Correct Ans - Professional Thorough High Principles & Moral Values High Standards of Performance Spartan Approach Enthusiastic Competitive Urgency Positive Discontent What is Cintas' Union Philosophy Correct Ans - Open Communication mutual respect between partners and managers The right to say "Yes" and the FREEDOM to say "No" What is the Principle Objective? Correct Ans - We will exceed our customers expectations by maximizing the long term value of Cintas for its shareholders and working partners Explain how the review process works at Cintas. Correct Ans - Partner receives A review every six months for the first two years they report to the same supervisor/manager. After two years, the reviews are annual. What are some of the PPE requirements for SSRs? Correct Ans - Protective glove, latex glove, chemical glove, safety glasses/ goggles If you notice an unsafe working condition or something that could potentially lead to an accident or injury, what should you do? Correct Ans - Fill out a near miss form and report your findings to your supervisor What are the 5 keys to Smith Driving Correct Ans - Aim high in steering Get the big picture Keep your eyes moving Leave yourself an out Make sure they see you What are the typical uniform customer buying motives? Correct Ans - Image, ID/Security, Soil Protection, Sanitation, Safety, Quality, Productivity, Easy to do business with. What does the phrase "competitive urgency" mean? Correct Ans - Attending to every detail of our business with a sense of urgency, enthusiasm, professionalism, and thoroughness What is Cintas' open communication process? Correct Ans - Partners are encouraged to discuss any issues with their supervisor. If their supervisor is unable to resolve they should seek out their supervisor's manager, then the HR manager, the location safety and improvement committee and then the GM. Should the issue still be unresolved, they should use the Cintas direct line procedure. Why do companies rent uniforms? Correct Ans - Rental company can remove soil better Add or stop with little additional cost Convenience; pickup and delivery at place of work Replacements for normal wear and tear Size changes and replacements at little to no charge. Cost effective in high turnover situations Sanitation Government requirement Employee benefit Why do companies buy uniforms? Correct Ans - Many of the same reasons they rent Light soil and wear conditions Uniform needs are highly customized Uniforms aren't available for pick up Very low employee turnover What are typical FS buying motives? Correct Ans - Image and appearance, soil protection, sanitation, safety, convenience, minimize management involvement, trap moisture and comfort under foot