WGU C432 Pre- assessment Questions and Answers Graded A+

WGU C432 Pre- assessment Questions and Answers Graded A+ A home health agency provides care primarily to Medicare consumers. The agency is considering expanding the range of services offered. What is one reason this agency would be considering this strategy? To diversity its payer mix To open a second location To increase professional staff To add electronic health records To diversify its payer mix A hospital's chief executive officer (CEO) suddenly becomes critically ill at a pivotal stage of the hospital's building a new wing due to open in one month. The board decided to activate the succession plan. Why would the hospital have initiated this strategy? To be able to market the expansion To assure expenditures are on budget To ensure that the new wing opens on time To provide stability in hospital leadership To provide stability in hospital leadership A hospital board has expressed concerns about the hospital's high nurse turnover rates. To address the issue leadership has made a number of changes. The HR department has developed a plan to offset this concern by proposing the following goals: Decrease patient-to-nurse ratios by 20% Improve employee satisfaction in the radiology department Increase the use of nursing agency staff Raise salaries across the board by 30% Which goal should this hospital pursue? Raise salaries across the board by 30% Increase the use of nursing agency staff Improve employee satisfaction in radiology Decrease nurse to patient ratios by 20% Decrease nurse to patient ratios by 20% Health insurance exchanges create increased access for individuals and small businesses to buy insurance. How will these new exchanges affect care delivery? They will decrease the need for diagnostic tests They will increase the need for mid-level providers They will decrease the wait times at doctor's offices They will increase the wait times for emergency care They will increase the need for mid-level providers A hospital has created a proposed project charter that includes the hospital's timeline and milestones. What is a benefit of including these in the charter? It provides a tool to identify resources. It provides a tool to benchmark progress. It provides an external analysis of the organization's market. It provides an internal analysis of the organization's environment. It provides a tool to benchmark progress. A hospital's strategic plan involves looking at opportunities to enhance its radiology services. The hospital wants to purchase a portable, compact, movable MRI machine that does not enclose patients. A market analysis has confirmed that consumer demand supports this strategic plan. Which type of market and competitive advantage strategy is being used in this SWOT analysis? A broad customer base, low-cost strategy A focused customer base, low-cost strategy A broad customer base, differentiation strategy A focused customer base, differentiation strategy A broad customer base, differentiation strategy A nursing home administrator is concerned about the number of falls occurring at the facility and wants to reduce falls by 10% over the next six months. Which tool is appropriate to evaluate this outcome? Gantt chart Dashboards SWOT analysis Benchmark analysis Dashboards The chief executive officer of a healthcare system wants to know how effective its branding strategy is. The CEO is given the annual report, including the following portion: 2014 Assets Current Assets Cash and cash equivalents $566 account receivable, less allowance for doubtful accounts $5,694 Inventories $1,279 Deferred income taxes $366 Other $1,025 Total $8,930 Property and equipment, at cost Land $1,524 Buildings $11,941 Equipment $18,496 Construction in progress $1,019 Total $32,980 Accumulated deprecation $(18,625) $14,355 Which item in the balance sheet provides this information? Accounts receivable Property and equipment Cash and cash equivalent Good will and intangible assets Good will and intangible assets