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Which statement best describes a workaround? A workaround occurs when a piece of technology works well without any issues. A workaround occurs when something does not work. A workaround occurs when a different workflow is used because something doesn't work. A workaround occurs when a process is fixed, and an alternate workflow is no longer needed. A workaround occurs when a different workflow is used because something doesn't worK. ----------------------------------------------------- A workaround occurs when a process is broken or delayed, and a different process is created as an alternate. When a process is fixed, there is no need for a workaround. When something doesn't work, a workaround might need to be created. When something works well, there is no need for a workaround. Which description is most accurate to describe the human technology interface? How a device interacts with a human. A special cable that connects a person to a piece of technology.​ How a human interacts with a technology.​ A device that translates voice into a computer-generated sound file. How a human interacts with a technology.​ ------------------------------------------------ The human technology interface describes how a human interacts with a technology. Technology cannot interact with a human without considering how humans interact. A device that translates voice to sound is a recording system. Cables are not used to connect people to machines, generally. Review the picture below and select which problem an informatics nurse may identify: Human Technological Interface failure Meaningful use failure Interoperability Ergonomic deficiencies​ Ergonomic deficiencies​ --------------------------------------------- Picture shows a chair that is too low, objects in the way underneath the desk preventing proper seating, and monitors that are too low forcing pressure on the neck and unnecessary extension of the arms. Interoperability is about systems integration. Human technological interface failure would describe a faulty operations issue. Meaningful use failure is about utilization of electronic health systems and the failure to use them at their full potential.​ Which statements describe advantages of a workflow analysis? Select all that apply. Improve client care and safety. Find staff that may be doing something wrong. Pinpoint issues that may need a change or work-around. Identify ways to improve efficiency.​ Combine and streamline resource use. -------------------------------------------------------------------- Improve client care and safety. Pinpoint issues that may need a change or work-around. Identify ways to improve efficiency.​ Combine and streamline resource use. ----------------------------------------------- Advantages to workflow analysis include identification of ways to improve efficiency, combine and streamline resources, and issues that may need change. Workflow analysis can also improve client care and safety. It should never be used to find staff errors for the purpose of discipline. Review the two documents shown here. Drag the correct report type and drop to the box underneath each document below: ​ Observation by Sally Mae, RN Informatics Specialist:​ The electronic record was used in the following order:​ Logged into the system​ Searched for a client by last name and unit​ Viewed the dashboard​ Viewed laboratory value results for today​ Viewed radiology testing done yesterday​ Viewed the previous shifts nursing notes​ Viewed the medication administration record​ Entered a nursing note​ NEXT DOCUMENT Observation by Sally Mae, RN Informatics Specialist:​ The electronic record was used in the following order:​ KB Log in​ M RC search bar​ KB "John Jones"​ M RC unit bar drop down selected "Unit 1"​ M RC Dashboard button​ M RC Laboratory Tab​ M RC Radiology Tab​ M RC Nursing Tab​ M RC Medication Tab​ M RC Nursing Tab​ M RC New Note​ KB "Report Received, ..."​ KB = Keyboard, M = Mouse, RC = "Right Click"​ 1st is Work Flow Analysis 2nd is Human technology interface report ---------------------------------------------------- A workflow analysis is a description of tasks that someone does over a period of time. These are often observed in person and can be as detailed as how far they walked, whether they sat or stood, and for how long. A human technology interface report reviews very detailed information about how a technology is used. Data mining is the act of searching large amounts of data. A computer log describes the tasks a computer completes. A user log tracks which systems a user accesses. ​ A new ventilator is being evaluated by the informatics nurse. When the ventilator is disconnected from the client, the vendor incorporated a soft chime so as not to startle the healthcare professionals. Which statement is most accurate about this human technology interface component?​ The vendor was right to consider the high anxiety levels in the healthcare staff in making this change.​ The vendor should consider making this alarm loud and uncomfortable with a temporary pause button.​ The vendor did not consider that a loud environment could reduce the likelihood that the alarm is noticed.​ The alarm is likely not important, so this is a positive change. The vendor should consider making this alarm loud and uncomfortable with a temporary pause button.​ ----------------------------------------------------- It is important that a ventilator alarm is loud and uncomfortable because if this alarm is activated, it may be related to a compromised airway in a client, which could be life-threatening. Ventilators can be used in all sorts of environments. The entire purpose of an alarm is to notify the healthcare professional that something is wrong, so all alarms should be important.​ A nurse submits an incident report stating he is experiencing a lot of neck pain. He feels this may be related to the laptop he is using at the nurse's station. Which is the best option for the informatics nurse to proceed?​ Try using the computer to see if there is an issue. Instruct him to see his healthcare provider. This is not an informatics issue.​ Complete an ergonomic evaluation of him using the computer. Complete an ergonomic evaluation of him using the computer. ----------------------------------------------------- An ergonomic (body positioning) evaluation is part of informatics and should be done with the computer and user who is submitting the report. Because every user is different, trying the computer without the user will not help. While the user should see his healthcare provider, because the problem was mentioned as part of the informatics equipment, the nurse should evaluate further.​ Which statement describes a workaround for an unintended consequence? Computers installed in client rooms for documentation purposes will be spill proof and bacteriostatic.​ The electronic health record will be collecting client information for further research purposes.​ An administrative password will be stored on a card inside the desk in case the system needs to be reset.​ The acuity system will improve staffing nursing to patient ratios resulting in improved care.​ An administrative password will be stored on a card inside the desk in case the system needs to be reset.​ ----------------------------------------------------- Because the staff has access to reset the electronic health record system, a workaround in the form of an administrative password is hidden in view, but present. This is a security issue and an unintended consequence of improper security profiles. Spill proof equipment is good planning. An acuity system is resulting in what would be expected. Client information is often collected for research purposes.​ Review the following workflow analysis below. How can this workflow be improved? Drag the tasks in the most efficient order. A temperature takes the machine 60 seconds to get a reading and a blood pressure takes 2 minutes.​ Correct order as follows: Insert the temperature probe in the client's mouth​, apply the blood pressure cuff, and press start.​ Take the pulse at the radial artery​. Take the temperature probe out of the client's mouth.​ Take the blood pressure cuff off. --------------------------------------------------- The correct sequence allows the healthcare professional to utilize the time waiting for one reading by doing another task. While this is simplistic, the nurse finds many changes to make in their workflow to save time and reduce patient discomfort. Examples include gathering supplies before going into a room to deliver care.​ Match the informatics conclusions with the description in the following paragraph: During a code, the nurse was asked to get morphine 4mg IV from the electronic medication cabinet. After logging into the cabinet system, the nurse noted that the client's name was not in the unit list. The nurse chose a different client instead and selected morphine from the list of available medications. The cabinet system indicated that morphine was not ordered for the client she selected. She selected the over-ride button and the drawer opened and allowed her to remove the morphine. A window popped up on the screen with a warning that this medication may not be ordered for this client. Match the correct conclusion (right side) with the description (left side) given below. The client's name was not in the unit list No interoperability between the hospital system and the pharmacy system​ The nurse chose a different client instead Work-around that is used because of an informatics challenge​ She selected the over-ride button Feature in the pharmacy system to prevent harm due to medication access​ morphine was not ordered Feature in the pharmacy system to reduce medication error​ This medication may not be ordered for this client Feature in the pharmacy system to reduce client identification error​