COM Final Exam questions and correct answers

Stigma - correct answers A characteristic that discredits a person, making him or her be seen as abnormal or undesirable. five needs served by communication - correct answers 1.)physical 2.)relational 3.)Identity-who we are and who we want to be 4.)spiritual-lets us share our beliefs and values with others 5.)instrumental needs-helps accomplish many day to day tasks model - correct answers a formal description of a process The action model - correct answers a sender encodes a message and conveys it through a communication channel for a receiver to decode. Leaving someone a voice mail message illustrates the one-way process of the action model. example of action model - correct answers text message The interaction model - correct answers explains that our messages are shaped by the feedback we receive from others and by the context in which we are interacting. Here we see speakers paying attention to their friends feedback and communicating in a way that is appropriate for a public restaurant. example of interaction model - correct answers you submit a report at your job and the co workers on your team give you written feedback. enculturation - correct answers the process of learning your culture acculturation - correct answers the process in which members on one cultural group adopt the beliefs and behaviors of another group the transaction model - correct answers recognizes that both people in a conversation are simultaneously senders and receivers. the doctor encodes messages that her patient decodes, but the patient also encodes messages for the doctor to decode. example of transaction model - correct answers most all conversations where both talk and listen. source - correct answers the originator of a thought or idea. encode - correct answers to put an idea into language or gesture channel - correct answers a pathway trough which messages are conveyed.EX text , email receiver - correct answers the party who interprets a message noise - correct answers anything that interferes with the encoding or decoding of a message. feedback - correct answers verbal and nonverbal responses to a message context - correct answers the physical or psychological environment in which communication occurs. channel rich context - correct answers a communication context involving many channels at once. ex: face to face conversations channel lean context - correct answers a communication context involving few channels at once. ex:texting. communication passes through perceptual filters - correct answers for example, if you are listening to senator speak on television, the way you process and makes sense of the speech probably depends on how much you agree with the senators ideas or whether you belong to the same political party. symbol - correct answers a representation of an idea. By itself, a word has no meaning, its just a sound or set of marks on a piece of paper. content dimension - correct answers literal information that is communicated by a message. ex: im kind of down today relational dimension - correct answers signals about the relationship in which a message is being communicated. Ex: by telling your friend you are feeling down, you may also be saying that you want your friend to help you. metacommunicating - correct answers communication about communication. explicit rule - correct answers a rule about behavior that has been clearly articulated. implicit rule - correct answers a rule about behavior that has not been clearly articulated but is nonetheless understood. Myth 1 - correct answers everyone is an expert in communication myth 2 - correct answers communication will solve any problem myth 3 - correct answers communication can break down myth 4 - correct answers communication is inherently good myth 5 - correct answers more communication is always better Interpersonal communication - correct answers communication that occurs between two people within the context of their relationship and that, as it evolves, helps them to negotiate and define their relationship. intrapersonal communication - correct answers communication with oneself. mass communication - correct answers communication from one source to a large audience small group communication - correct answers communication occurring within small groups of three or more people. dyad - correct answers a pair of people, most research on interpersonal communication focuses on interaction within a dyad people who communicate interpersonally share a - correct answers relationship communication competence - correct answers communicating in ways that are effective and appropriate for a given situation. self monitoring - correct answers awareness of ones behavior and how it affects others self awareness - correct answers conscious knowledge of ones own character, feelings, motives and desires. empathy - correct answers the ability to think and feel as others do cognitive complexity - correct answers the ability to understand a given situation in multiple ways. Ex: you see your friend tony coming down the hall and you smile and get ready to say hi but he walks right by as if your not even there. several possibilities for why tony did this may come to mind including he is mad at you, he was late to class. the ability to consider all possibilities is this.