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With APM, you can address business challenges such as (5): -Redundant applications for similar functions -Increasing cost of owning and maintaining applications -Increasing demand to upgrade the existing applications for new functions -Conflict between in-house legacy applications and that of the vendors -Inadequate performance because of outdated applications Overcome business challenges with these APM processes (4): -Classify -Measure -Analyze -Plan APM uses the following Key Solutions (4): - Application Classification - Applications Assessment Framework - Reports and Dashboards - Integration with other applications Add-on plugins, available on subscription (3): -Performance Analytics - Content Pack - Application Portfolio Management [] -Performance Analytics - Content Pack - Application Portfolio Management and Change Management [e_request] -Application Portfolio Management, Performance Analytics - Problem Management [em] APM activates the following related plugins if they are not already active (3): -Project Portfolio Suite with Financials [cial_planning_pmo] -Fiscal Calendar [l_calendar] -Tree Map [ap] The following plugins are required for specific features in APM module (2): -Business Planner [ess_planner] -Domain Support - Domain Extension Installer plugin (IS THIS RIGHT?) Thought it was bubble chart Tables Installed with APM -Application Bubble Chart [apm_bubble_chart] -Application Service Risk [sn_apm_tpm_business_service_risk] -Application Category [aom_application_category] -Application Family [apm_application_family] -Indicator [apm_metric] -Indicator Score [apm_app_indicator_score] -Scoring Profile [apm_application_profile] -Profile Indicator [apm_application_profile_indicator] -CI Score [apm_app_score] -Business Application [cmdb_ci_business_app] -Application Service Software Model [sn_apm_tpm_service_software_model] -Goal Contribution Target [goal_contribution_target] -Demand Action [apm_idea_action] -Risk Parameter [sn_apm_tpm_risk_parameter] Risk Parameter Score [sn_apm_tpm_risk_param_score] Software Model Risk [sn_apm_tpm_software_model_risk] Roles Installed with APM sn__user = Access to create/update applications, view landscape, and roadmap sn__admin = Create or Update Application records and access administration activities sn__analyst = Access applications landscape, dashboards, roadmaps, strategy program workbench, and associated pages. Application Classifications Classifying applications into groups and categories. Identify relationships and redundancies between the applications more easily. Build a complete applications inventory and map the apps to the business functions Application Classification Attributes(5): all require apm_admin to create/edit -Application Category (mandatory) = grouping attribute which can be used to make application rationalization decisions. -Category Group (optional) = Grouping attribute used for filtering and reporting app categories -Application Family (Optional) = Group applications by the manufacturers classification of their products into various suites -Business Process (Optional) = primarily used for filtering and reporting -Software Model = Specifications of software such as manufacturer, version, release date, and end of life date. Business Process/Capability Hierarchy An ordered grouping of business processes in a hierarchical fashion. For example, L0 and L1 processes. Demand Action Strategic decisions that you want to execute for an application. T/f: Email notifications are inactive by default. True Business Capability The ability of an organization to do its business activity successfully and fulfill its business goals T/f: For business applications you can create only one scoring profile False, you can create multiple T/f: For business capabilities you can create only one scoring profile True What are the two types of relationships between Business Capabilities and Business Applications Provides By::Provides Provides::Provides by What role is required to create a business capability sn__admin Conditions to update or delete a capability: -When you add a capability, the level of the new capability in the hierarchy is automatically assigned based on the level of the parent capability that is attached. -If a parent capability is updated in the hierarchy, then the levels of all its child capabilities are recalculated. Otherwise, a capability can only be updated of its name, description, or parent. -While adding or updating a capability the total number of levels cannot exceed more than six in the hierarchy. For example, the levels can be from 0 to 5, where 0 is the root level. -You can delete capabilities that are at the leaf node level only. Or, a capability that does not have a child capability of its own. -Do not create circular relationships. In creating a parent capability, a child capability cannot be its parent. Personas governing capability based planning (3): Business Owner: Importance is to perceive the existing capabilities and work out strategies to identify the areas that need investments to plan for better allocation of expenses on projects Application Portfolio Owner: Importance is to identify those capabilities that impact your business applications and address them, so that they business applications function effectively. Capability Planner: Needs to establish capabilities in the light of the industry norms of applying procedures that have been termed as best practice, being most effective and yielding best results.