CPI Certification Test 100% Correct 2023.

CPI Certification Test 100% Correct 2023. 4 Behavior Levels - Correct Answer-1. Anxiety 2.Defensive 3. Acting Out Person 4. Tension Reduction Staff Attitude and Approach to Anxiety - Correct Answer-Be Supportive an emphatic non-judgemental attempt to alleviate anxiety Staff Attitude and Approach to Defensive - Correct Answer-directive-attempt to control the situation and begin to set limits Staff Attitude and Approach Acting Out Person - Correct Answer-non-violent physical crisis intervention Staff Attitudes for Tension Reduction - Correct Answer-therapeutic rapport decrease in energy regaining of rationality integrated Experience - Correct Answer-we can set the tone for whether or not the behavior escalates or de-escalates non-verbal-proxemics (personal space) - Correct Answer-area surrounding your body considered an extension of self. 1 1/2 to 3 feet (typically) culture, height, gender, age, status, appearance, and familiarity. kinesics (body language) - Correct Answer-non-verbal message transmitted by motion and body posture. Factors: eye contact, facial expressions send a very strong message gestures, how we stand (stance) hands 3 reasons for using the CPI supportive stance - Correct Answer-safety less threatening communicates respect components of the communication pyramid - Correct Answer-verbal communication, para verbal coomunication, and non-verbal communication what is paraverbal communication - Correct Answer-how we say what we say.