Chapter 1 Human Resource Management: An Overview
1) The utilization of individuals to achieve organizational objectives is known as ________.
A) human resource leadership
B) human resource management
C) human resource staffing
D) human resource planning
Answer: B
Explanation: Human resource management (HRM) is the utilization of individuals to achieve
organizational objectives. Basically, all managers get things done through the efforts of others.
Diff: 1
Skill: Concept
AACSB: Analytical thinking
LO: 1.1: Define human resource management (HRM) and the importance of studying it
2) HR professionals only work with ________.
A) other HR professionals
B) only HR specialists
C) all managers throughout the company
D) every person who has applied for employment
Answer: C
Explanation: Human resource management (HRM) is the use of individuals to achieve
organizational objectives. Basically, all managers get things done through the efforts of others.
Consequently, managers at every level must concern themselves with HRM. Individuals dealing
with human resource matters face a multitude of challenges, ranging from a constantly changing
workforce to ever-present government regulations, a technological revolution, and the economy
of the United States and the world. Furthermore, global competition has forced both large and
small organizations to be more conscious of costs and productivity. Because of the critical nature
of human resource issues, these matters must receive major attention from upper management.
Diff: 1
Skill: Concept
AACSB: Analytical thinking
LO: 1.1: Define human resource management (HRM) and the importance of studying it
3) Human resource management (HRM) is the utilization of individuals to achieve organizational
objectives.
Answer: TRUE
Explanation: Human resource management (HRM) is the utilization of individuals to achieve
organizational objectives. Basically, all managers get things done through the efforts of others.
Consequently, managers at every level must concern themselves with HRM.
Diff: 1
Skill: Concept
AACSB: Analytical thinking
LO: 1.1: Define human resource management (HRM) and the importance of studying it
1
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,4) Global competition is rarely relevant to the work of HR professionals.
Answer: FALSE
Explanation: Global competition has forced both large and small organizations to be more
conscious of costs and productivity. Because of the critical nature of human resource issues,
these matters must receive major attention from upper management.
Diff: 1
Skill: Concept
AACSB: Analytical thinking
LO: 1.1: Define human resource management (HRM) and the importance of studying it
5) What is human resource management? What are the six functional areas of HRM?
Answer: Human resource management (HRM) is the utilization of individuals to achieve
organizational objectives. Basically, all managers get things done through the efforts of others.
Consequently, managers at every level must concern themselves with HRM. Six functional areas
are associated with effective HRM: staffing, HR development, performance management,
compensation, safety and health, and employee and labor relations.
Diff: 1
Skill: Concept
AACSB: Analytical thinking
LO: 1.1: Define human resource management (HRM) and the importance of studying it
6) What is the staffing function of HRM? Identify and discuss what staffing involves.
Answer: Staffing is the process through which an organization ensures that it always has the
proper number of employees with the appropriate skills in the right jobs, at the right time, to
achieve organizational objectives. Staffing involves the following activities: job analysis, human
resource planning, recruitment, and selection.
Job analysis is the systematic process of determining the skills, duties, and knowledge required
for performing jobs in an organization. It impacts virtually every aspect of HRM. Human
resource planning is the systematic process of matching the internal and external supply of
people with job openings anticipated in the organization over a specified period. The data
provided set the stage for other HR actions. Recruitment is the process of attracting individuals
on a timely basis, in sufficient numbers, and with appropriate qualifications to apply for jobs
with an organization. Selection is the process of choosing the individual best suited for a position
and the organization from a group of applicants.
Diff: 3
Skill: Synthesis
AACSB: Analytical thinking
LO: 1.1: Define human resource management (HRM) and the importance of studying it
2
Copyright © 2019 Pearson Education, Inc.
, 7) Staffing is the process through which an organization ensures that it always has the proper
number of employees with the appropriate skills in the right jobs, at the right time, to achieve
organizational objectives.
Answer: TRUE
Explanation: Staffing is the process through which an organization ensures that it always has the
proper number of employees with the appropriate skills in the right jobs, at the right time, to
achieve organizational objectives.
Diff: 1
Skill: Concept
AACSB: Analytical thinking
LO: 1.1: Define human resource management (HRM) and the importance of studying it
8) The staffing process involves all of the following functions EXCEPT ________.
A) job analysis
B) recruitment
C) product placement
D) selection
Answer: C
Explanation: Staffing involves job analysis, human resource planning, recruitment, and
selection.
Diff: 2
Skill: Concept
AACSB: Analytical thinking
LO: 1.1: Define human resource management (HRM) and the importance of studying it
9) Lauren is an HR manager at a marketing firm. Which of the following functions is LEAST
likely to be an aspect of Lauren's job?
A) staffing
B) employee safety
C) product testing
D) employee and labor relations
Answer: C
Explanation: Six functional areas are associated with effective HRM: staffing, HR development,
performance management, compensation, safety and health, and employee and labor relations.
Diff: 1
Skill: Concept
AACSB: Application of knowledge
LO: 1.1: Define human resource management (HRM) and the importance of studying it
3
Copyright © 2019 Pearson Education, Inc.