administering the right medication at the right time to the right patient
Correct!
seeking care at the primary care physician’s office for the flu
physician office hours that include weekends
nurse to patient ratios
The answer can be found in Section 2.2, Defining Quality in Health Care, in Principles
of Healthcare Quality Management: Tools and Applications.
Question 2
pts
Dr. William Edwards Deming is considered the father of quality improvement. Which
CQI model did he create?
Lean
Correct!
PDSA
Six Sigma
, FADE
The answer can be found in Section 1.2, The Patient Safety Movement and Improving
Systems in Principles of Healthcare Quality Management: Tools and Applications.
Question 3
pts
Consumers can find information on a physician’s delivery of care through health plans.
These reports are called
You Answered
quality check reports
quarterly reports
Correct Answer
report cards
annual reports
The answer can be found in Section 1.2, Reputations and Public Disclosure of Quality
Measures in Principles of Healthcare Quality Management: Tools and Applications.
Question 4
pts
Which organization promoted use of a surgical safety checklist that includes having the
patient confirm their identity, as well as the surgery site, procedure to be performed, and
give consent prior to surgery?
The Joint Commission (TJC)