FTC-Funeral Rule Sample Questions with correct Answers 2023

what does the FTC stand for - Answer- Federal Trade Commission If you violate the funeral rule you may be subject to penalties up to _______ per a violation - Answer- 10,000 dollars what is a funeral provider - Answer- someone who sells or offers to sell funeral goods or services to the public what are funeral goods - Answer- products sold directly to the public in connection with funeral service two types of funeral services: - Answer- 1. services used to care for and prepare bodies for burial 2. to arrange supervise or conduct the funeral ceremony or final disposition does the funeral rule apply to pre need or at need services? - Answer- yes it applies to both what is the keystone of the funeral rule - Answer- the general price list what are the minimum items you are required to give someone under the funeral rule? - Answer- general price list, casket price list, statement of goods and services selected when is the general price list given? - Answer- when you begin to discuss any of the following: 1. type of funeral or disposition you can arrange 2. specific goods and services you offer 3. prices of your goods and services what is the triggering event for giving out the general price list? - Answer- a face-to-face meeting do you have to send a gpl to people in response to a mail or phone request? - Answer- NO are you required to give out a gpl that the customer can keep? - Answer- YES, you have to give them a copy they can RETAIN T/F you cannot offer only package funerals to preneed customers - Answer- True can a general price list be handwritten? - Answer- NO, it must be printed or typewritten what is the identifying information for the gpl - Answer- 1. name of FH 2. address of FH 3. telephone number (for each branch) 4. the caption "General Price List" 5. the effective date of the listed prices what are the required disclosures on the gpl - Answer- 1. consumers right to select only the goods and services desired 2. embalming-not required by law 3. alternative containers for direct cremation 4. basic services fee 5. casket price list 6. outer burial container price list T/F you can paraphrase the wording for mandatory disclosures in the gpl? - Answer- False, you can not edit or paraphrase the disclosure for alternative containers should be located where? - Answer- next to the price range for direct cremation 2 options for the basic services fee - Answer- 1. list it as a separate basic services fee 2. include your basic services fee in with your casket pricing, must have disclosure stating that basic services fee is included in casket pricing and will be added on if the casket is provided from an outside source where does the outer burial container disclosure go on the gpl - Answer- next to the outer burial container price four minimum services that the rule requires you to list are: - Answer- 1. forwarding of remains 2. receiving remains 3. direct cremation 4. immediate burial T/F if you offer direct cremation you must also offer an alternative container - Answer- TRUE what is the only non-declinable fee? - Answer- the basic services fee of F.D and Staff Can you charge any other non-declinable fee other than the basic service fee? - Answer- NO four minimum things required on casket price list if casket price list is listed separately - Answer- 1. name of your business 2. the caption "casket price list" 3. effective date for the price list 4. the retail price of each casket and alternative container that does not require special ordering with enough information to identify it