MERA TEST QUESTIONS 1-100 answered correctly 2023

MERA TEST QUESTIONS 1-100 answered correctly 2023What question do you ask to get feedback to see if the computer software met expectations of the customer? How has the software worked for what you were using it for? A computer store has a sigh posted on the door that says, "No food or drink to be brought into the store". A sales associated is ringing up a customer and see that another customer has a small child who is eating an ice cream cone. The child is standing in front of your newest laptops. Which of these should be the sales associate's best response? Briefly interrupt the first customer's transaction, ask the second customer kindly to dispose of the ice cream. A new customer comes into your department, but you are helping another customer. you should: Acknowledge the new customer's presence with eye contact and/or a brief comment that you'll be right with him Two of the basics needed to ensure that a customer has a pleasant experience when he comes to your store are: An enjoyable atmosphere and super service Which of the following would be the best option when trying to find out what a customer wants to buy? What color do you prefer in that brand? Small kindnesses to your customers may include: all of the above A good reason for creating an opening for discussion is to: Get to know what the customer wants To assist your customer in a personal way, you should become familiar with: Resource in and near your store The best way to talk to a new customer is to: Match what you say and your tone of your voice to her personality Your Personal policy states(1) All employees can use their 20% discount cards for purchases, (2) Discount cards are non-transferrable, (3) Employees are not allowed to ring their own purchases, (4) Employees must pay for food purchases before consuming them, and (5) Under no circumstances should employees leave the stores with goods that have not been paid for. With that in mind, A cashier at Walbound decides to buy a soda to drink during her break. According to the Personnel policy , how should the cashier pay for the soda? Ask someone else to ring up the soda as soon as the break begins Three ways to create a positive impression of you and the store include: Complimenting the customer's taste; assuring the customer that he is the expert; and: Indicating the based on your professional product knowledge, you feel his purchases are worthwhile In preparing a resource list for your customers, you should consider including: All the above