AMZL exam 2023: Latest: With complete solutions

1. What are the differences between engagement and managmeent actions?- : Engagement is more emotional, management is more logic based. 2. What is the purpose of the DSP roundtable and how often should they occur?: To keep DSP informed about company changes; should occur biweekly 3. What contents should be apart of a Stand-up meeting?: -safety tip -success story -standard work tip -quality tip -volume plan for the day -high level productivity results from previous day -site announcements -safety stretches 4. What are some misses that can impact SSP sort compliance?: -poor process -rolled volume -poor area readiness -staffing issues -improper problem solves -DNC not corrected 5. What is the importance of labor planning?: To ensure staffing meets volume needs 6. How often are labor plans created?: 21 days, 7 days, day prior, day of 7. Labor Planning Equation: volume/(headcount*shiftlength)=PPH 8. What are the inputs for Next day labor plan?: ATROPS, SLOPE, LMCP, SPT 9. What is the unloader/waterspider responsible for?: feeding the line loader 10. Where can you find information on trucks?: Station command center 11. Where do benchmark rates come from?: top 20% of delivery station perfor- mances 12. When does the DCAP have to be run in relation to heat map?: Prior 13. What is the purpose of flow meetings?: To discuss potential problems on the floor 14. How often do flow meetings occur?: 4 times within first hour (every 15 minutes); at least once per hour after that 15. What does it mean to run a balanced sort?: making sure it's not flowing too fast or too slow 16. How do you identify an imbalanced sort?: visually 17. What are signs a sort is flowing too fast?: packages on the floor; missorts; etc. 18. What are signs a sort is flowing too slow?: idle stowers; empty buffers; didn't meet benchmark 19. What is FSAF?: First scan attempt failed 20. What is FPH/FPM?: flow per minute/flow per hour 21. What are the types of dynamic sort?: Adhoc, same day, RTS 22. What causes the need for dynamic sort?: didn't complete in CIT, sameday, undelivered packages 23. What are the various type of shipments that can be dynamically planned?: RTS, dropped DSP routes, left behinds 24. What does cluster transfer do?: Changes a shipment manifest route code so it can be picked up for routing