AMZL exam Questions And Answers

What are the differences between engagement and managmeent actions? - Answer- Engagement is more emotional, management is more logic based. What is the purpose of the DSP roundtable and how often should they occur? - Answer- To keep DSP informed about company changes; should occur biweekly What contents should be apart of a Stand-up meeting? - Answer- -safety tip -success story -standard work tip -quality tip -volume plan for the day -high level productivity results from previous day -site announcements -safety stretches What are some misses that can impact SSP sort compliance? - Answer- -poor process -rolled volume -poor area readiness -staffing issues -improper problem solves -DNC not corrected What is the importance of labor planning? - Answer- To ensure staffing meets volume needs How often are labor plans created? - Answer- 21 days, 7 days, day prior, day of Labor Planning Equation - Answer- volume/(headcount*shiftlength)=PPH What are the inputs for Next day labor plan? - Answer- ATROPS, SLOPE, LMCP, SPT What is the unloader/waterspider responsible for? - Answer- feeding the line loader Where can you find information on trucks? - Answer- Station command center Where do benchmark rates come from? - Answer- top 20% of delivery station performances When does the DCAP have to be run in relation to heat map? - Answer- Prior What is the purpose of flow meetings? - Answer- To discuss potential problems on the floor How often