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Platinum Test Rentals Trained Questions with Correct Answers.

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Tahoe - Northstar Cabo- Sirena Del Mar Branson - Timber Ridge Lodge Mountain Villas Correct Answer List the 4 sites available EXCLUSIVELY to Platinum owners Flexibility, Bonus week with II, Accrual Option Correct Answer What are three MAJOR benefits to the Platinum Ownership that no other ownership offers: (think about what makes Platinum special) 7 days Branson 5 days Correct Answer What is the time period owner have to cancel/rescind a Platinum contract after they have purchased? What about Branson purchased contracts? CLUB P- Correct Answer When reviewing an owner account, list a key indicator that you are speaking with a Platinum Owner? Bottom Left of contract Correct Answer Where do you look to determine the frequency on an ownership? What are three types of frequencies an owner may have? 1/1-XXXX-12/31/XXXX Correct Answer The "use year" for a Platinum Program ownership runs from (__/__) to (__ /__ ) of year matching contract frequency. November December Correct Answer What month are the Platinum Maintenance Fees billed and what month are they due? late fees soft collection hard collection foreclosure Correct Answer List the four steps of the progression on a delinquent Platinum account? (Number in order) Payment Plan: Viral Agreement with the VOA to pay the maintence fees, Owner can not use time until fully paid off. OS does NOT collect the payment Auto Charge: Quarterly payment with the VOA to automatically deduct 4 payments throughout the year Owner CAN utilize their time, OS does NOT collect the payment Aspen: Hard collections owner can not utilize time and owner services does not take the payment


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