EN 2150 Week 2 ASSIGNMENT QUIZ ANSWERS AVAILABLE

EN 2150 Week 2 ASSIGNMENT QUIZ ANSWERS AVAILABLE ASSIGNMENT Planning Business Messages Answer the following questions. 1. Business writing should be purposeful, economical, and . audience oriented creative formal lengthy 2. Which of the following identifies the three phases of the writing process? Analyzing the audience, adapting to the audience, and selecting a communication channel Identifying the purpose, writing economically, and orienting the audience Informing, persuading, and entertaining Prewriting, drafting, and revising 3. Why does the 3-x-3 writing process help people create messages in less time? The 3-x-3 writing process helps people create messages in less time because it is a systematic plan that is easier to follow and breaks the writing process down into three phases. 4. Phase 2 of the 3-x-3 writing process involves analyzing your purpose, anticipating your audience, and adapting your message to the audience. True ☒ False 5. Good writers should expect to spend most of their time revising their messages. True ☐False 6. The primary purpose for sending business messages are typically to . Inform and to persuade 7. For each of the following communication tasks listed in the table below, match the specific purpose. C. Your supervisor sent you a text message offering you a free breakfast sandwich if you attend the morning meeting on Tuesday. B. Your colleague sends you an instant message asking you questions about your group project. D. A coworker sends you an email asking about your recent vacation. A . There is a sign in the lobby of the hospital directing patients to the lab. 8. The first step in composing a message is to identify its purpose. True ☐ False 9. Why is it important to know your audience when writing a business message? It is important to know your audience when writing a business message so that you can make decisions about shaping the message, decide whether your tone should be formal or informal and whether the receiver is likely to respond positively or negatively. You also need to be aware that there could be a secondary audience. Writing Business Messages Answer the following questions. 10. Why do you think that readers and listeners are more likely to respond positively when they believe messages address their concerns? Readers and listeners are more likely to respond positively when they believe messages address their concerns because they are always looking for empathy and “What’s in it For Me-(WIIFM)”. 11. Why is it important to keep business messages positive? Keeping business messages positive conveys more information and are uplifting and pleasant to read. It tells what is and what can be done rather than what is not and what cannot be done. 12. Why do you think that using a conversational tone with plain language when writing businesses messages is a good idea? Using conversational tone with plain language when writing business messages is a good idea so that the audience will comprehend your ideas and thoughts quickly. 13. Business writers prefer the active voice because in active-voice sentences the . bad news is de-emphasized subject is the recipient of the action subject is the doer of the action doer of an action is concealed 14. An effective paragraph . eliminates any supporting sentences for concise writing develops multiple ideas to add length and substance focuses on a single main idea uses sentences written in only the active voice 15. Proofreading includes which of the following tasks? Determining whether the message should be written using the direct or indirect organizational strategy Fine-tuning sentence and paragraph structure Correcting spelling, grammar, punctuation, names and numbers, and format Improving content and tone 16. For complex documents it's best to proofread . on the computer screen only only once from a printed copy as you compose the document Completing Business Messages You are working as a medical administrative assistant at Saint Catherine Children’s Hospital. Janet, your supervisor, asks you to review and edit an email that she is preparing to send out to the staff. Before it is sent, provide your recommendations for improvement. 17. Read the email below and list four recommendations for improvement. (Hint: Refer to your textbook for recommendation ideas.) a. Spell check throughout b. The message should be a positive attitude- not negative c. Fix the run on sentences d. Need to fix grammar and punctuation errors throughout 18. Business Manager Heather Guite expects her employees to be displeased or even hostile when she announces a new work schedule that will become effective next month. An effective organizational strategy for Heather is to . begin with the main idea put the bad news first explain all background information first get to the main idea quickly by frontloading Reflection Reflect on what you have learned this week to help you respond to the question below. You may choose to respond in writing or by recording a video! Why is effective written communication important in the workplace? Effective written communication is important in the workplace because it has become the communication platform today. Employees look at the successfulness of written communication skills one has developed when deciding on hiring them for a position with the company. You must be able to effectively write a message to your coworkers or bosses that is successfully decoded.