BUSI 409 Nonprofit Management: Principles and Practice: Midterm Exam. Questions & Answers (Graded A)

BUSI 409 Nonprofit Management: Principles and Practice: Midterm Exam. Questions & Answers (Graded A) Question 1 6 out of 6 points According to Higgins, nonprofit organizations have: Answer : Board and staff members with different goals and agendas. Question 2 6 out of 6 points Managers of nonprofit organizations must measure their success by: Answer: Their ability to achieve a mission and to meet their financial bottom line. Question 3 6 out of 6 points This method relates to the actions necessary to implement the strategic plan. Answer : Operational planning Question 4 6 out of 6 points The beginning of management as a field of study dates approximately to the: Answer : Late 19th century. Question 5 6 out of 6 points La Piana Consulting defines the intensity of the commitment that two or more nonprofits must make to each other as: Answer: Integration. Question 6 6 out of 6 points Most nonprofits obtain revenue from: Answer : Multiple sources. Question 7 6 out of 6 points Strive Partnership measures the partnership’s performance through the use of a(an): Answer : Annual report card. Question 8 6 out of 6 points According to Edgar Schein, logos, ceremonies, and symbols belong to this defined category of culture. Answer Artifacts and creations : Question 9 6 out of 6 points According to Collins, this type of leadership exists when the leader has the power to simply make decisions. Answer : Executive leadership Question 10 6 out of 6 points The perception that nonprofits are less well managed than businesses is: Answer : Not based on any research and is a myth. Question 11 0 out of 6 points MISSED Nonprofit management literature is drawn from which of the three areas? Answer : Social science research, organizational theory, and practitioner reports Question 12 6 out of 6 points Very high fraudulent behavior. may suggest that an organization is inefficient, or even participating in unethical or Answer : fund-raising costs Question 13 6 out of 6 points As Letts and colleagues observe, managers often face two challenges—getting the job done and: Answer : Keeping the staff satisfied. Question 14 6 out of 6 points Whose article “Bowling Alone: America’s Declining Social Capital” discussed a decline in civic engagement among Americans? Answer : Robert Putnam Question 15 6 out of 6 points The most credible medium of communication is: Answer : Word-of-mouth. Question 16 6 out of 6 points Which decade marked a turning point in public policy, with government outsourcing more of the delivery and management of social and human services to nonprofits, which resulted in the increased need for professional management in nonprofit organizations and an increased number of students interested in working for nonprofit organizations? Answer : The 1980s. Question 17 6 out of 6 points Demands for accountability and the need for systems and procedures to comply with greater scrutiny and regulation also have contributed to the need for: Answer : Trained managers. Question 18 6 out of 6 points Nonprofit managers should be committed to performance measurement but: Answer: Should not become overly focused on it to the detriment of their mission. Question 19 6 out of 6 points One way to reduce dependency and thus maintain more autonomy is to: Answer : Diversify the sources of revenue. Question 20 0 out of 6 points MISSED According to the Independent Sector, one hour of volunteer time contributed to a nonprofit organization in 2013 was worth: Answer : $23.00. Question 21 6 out of 6 points Giving up something in return for something is referred to as a(an): Answer : Exchange. Question 22 6 out of 6 points A proposed merger between Operation Smile and Smile Train was cancelled due to: Answer : Differing strategies. Question 23 6 out of 6 points Roberta is participating in an interview about her nonprofit organization. The interview is being conducted by a local radio station. Roberta is communicating with the: Answer : External public. Question 24 5 out of 6 points Draw a diagram of Patricia Bradshow’s five board configurations. Selected Answer: Response Feedback: Less formalization, less bureaucratic and more action oriented, fewer committees, smaller size, less clarity of roles and responsibilities. Those are some of the considerations - described better on p93 of text. Not sure what a diagram would look like :-) Question 25 6 out of 6 points Explain the three basic elements that effective planning begins with? Answer : Mission, vision, and values likely lead in breakdown in planning at some stage.