LEADERSHIP CAPSTONE EXAM STUDY GUIDE 202 LATEST

The nurse is providing discharge instructions to a client that has been prescribed ceftriaxone to take at home. What information should nurse provide regarding this medication?  The nurse should inform the client not to use this medication if you are allergic to ceftriaxone, or to similar antibiotics, such as Ceftin, Cefzil, Keflex, Omnicef, and others. The patient should be advised to use this medicine for the full prescribed length of time. A client's wife calls the charge nurse to the room and states she is very angry with the nursing staff because her husband is "not receiving adequate nursing care.” What problem solving strategies should the charge nurse use in this situation?  The nurse should suggest open communication among staff and between staff and clients can help defray the need for conflict resolution. The use of open communication and problem-solving strategies are effective tools to deescalate the situation. Actions nurses can take to promote open communication and d escalate conflicts. Use "I" statements, and remember to focus on the problem, not on personal differences. Listen carefully to what others are saying and try to understand their perspective. Move a conflict that is escalating to a private location or postpone the discussion until a later time to give everyone a chance to regain control of their emotions. Share ground rules with participants. These are a few strategies to help improve or control conflict. The nurse is a