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Here is a summary of the second chapter BPM.

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Hoofdstuk 3 Process modeling

Modeling

Why are we modeling (business) processes?

1. To understand the process itself
2. To share your understanding about the process with people who act in the process on a daily
basis
3. Identify and prevent issues in processes



Possible issues at modelling processes

- Different representation of the reality/concepts
- Different level of granularity
- Different level of scope
- Different terminology



Model

A model is an abstraction of real world phenomena, developed to reduce complexity. Models
aggregate information and only document relevant aspects of the real world. Models are being used
in a specific modelling subject for a specific target audience with a specific purpose in mind. So
specific models are not right or wrong, only relevant or irrelevant.



BPMN

The advantage of BPMN:

1. That it is designed to map to business execution languages (e.g. for implementing
webservices)
2. To provide a natation that is easy understandable by all business users




1

Connected book
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Marlon Dumas, Marcello La Rosa Fundamentals of Business Process Management
Publisher: februari 2013 ISBN: 9783642331435 Edition: Unknown

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Hoofdstuk 2
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