Certified Paraoptometric Assistant (CPO) Exam

Confidentiality - ANSWER The paraoptometric may reveal protected health and other personal information only with the written consent of the patient as defined under HIPAA. HIPAA - ANSWER Health Insurance Portability and Accountability Act of 1996 Informed Consent - ANSWER Paraoptometrics have a duty to inform patients or their legal guardian about the patient's health care and health care options. Patients must sign a form that states they have been informed. Patient Records - ANSWER The paraoptometric is responsible for assisting the doctor in maintaining appropriate and accurate records on every patient encounter. Upon written request and in accordance with applicable federal and state laws, patients or their legal guardian have a right to obtain or receive copies or summaries of their medical records. Conflict of Interest - ANSWER A conflict between self-interest and professional obligation. Referral - ANSWER The provider and/or facility to which the patient is referred should be based primarily on what is in the best interest of the patient. Relationships with Patients - ANSWER Paraoptometrics should avoid intimate relationships with patients as such relationships could compromise professional judgement or exploit the confidence and trust placed in the optometrist practice by the patient. Character - ANSWER Paraoptometrics should conduct themselves with good character in all their actions to build trust and respect with patients, the public, and colleagues. Includes: honesty, integrity, fairness, kindness, and compassion. Employer-Employee Relationship - ANSWER Relations between optometrists and paraoptometrics should be conducted in a manner that advances the best interests of patients, including the sharing of relevant information. Harassment and Relationships with Subordinates - ANSWER Paraoptometrics should not engage in any acts of emotional abuse, physical abuse or sexual misconduct/exploitation related to the health care profession. EMR - ANSWER (Electronic Medical Record) electronic record of patient health information generated by encounters at one particular delivery setting. EHR - ANSWER (Electronic Health Record) digital format capable of being shared across different health care settings. Electronic Claim Submission - ANSWER Submitting insurance claims electronically through a software vender or third party clearing house. Accounts Payable - ANSWER Outstanding business obligations that are owed to others. Accounts Receivable - ANSWER Outstanding obligations owed to the business by others. Accounting - ANSWER System that provides quantitative information about finances. Assets - ANSWER The value of everything a company owns and uses to conduct their business. Business Plan - ANSWER The ability to create business goals, how they are believed to be attained, and the plan to achieve them. Business to Business (B2B) - ANSWER One business sells goods or services to another business. Business to Consumer (B2C) - ANSWER A business sells goods or services directly to the end user. Cash Flow Statement - ANSWER A picture of all cash inflows and outflows within the business. Contract - ANSWER A formal agreement to do work for pay. Depreciation - ANSWER the degrading value of an asset over time E-commerce (electronic commerce) - ANSWER the buying and selling of goods or services via the internet Fixed Cost - ANSWER A one-time expense that doesn't vary with business volume. Gross Profit - ANSWER The percentage of business income before expenses. Just in time (JIT) - ANSWER A strategy to improve a business return on investment; such as reviewing regularly ROI, creating a new plan to obtain better return, eliminating or improving areas of poor performance and reducing inventory and cost. Liabilities - ANSWER The value of what a business owes to someone else. Payback Period - ANSWER The amount of time it takes to recover the initial investment of a business. Payroll Taxes - ANSWER Monies required by law to be withheld from an employees pay check each pay period. Profit Margin - ANSWER The ratio of profit divided by revenue displayed as a percentage. Quality Assurance - ANSWER Management of the quality of materials and service for maintains a high standard of performance; such as coordination of proper data collection from patients, including history and insurance information. Return on Investment (ROI) - ANSWER A measurement of success of a project; the percent of profit earned on an investment; such as measuring how much time and expenses incurred by staff on a particular task. Revenue - ANSWER The entire amount of income before expenses are subtracted. Sales Prospect - ANSWER A potential customer. Health Information Technology (HIT) - ANSWER The acquisition, storage, retrieval, and use of electronic information in a health care setting. Interportability - ANSWER The capability of systems to pass meaningful information between them.