Salesforce Sales Cloud Consultant Certification ALL ANSWERS 100% CORRECT SPRING FALL-2023/24 EDITION GUARANTEED GRADE A+

The sales department at Universal Containers uses approval processes to streamline the approval of high-value opportunities. These approvals are becoming delayed in the approval process because managers forget to approve the requests from their home-page. What can a consultant recommend to improve the approval process? Choose 2 answers a) Enable approvals by email for the approval process for high-value opportunities. b) Schedule and email a report of all pending approvals to managers. c) Allow managers to approve or reject approval requests from the Chatter feed. d) Create a dashboard of pending approvals and add it to the Chatter feed. a,c Sales representatives at Universal Containers log activates on accounts, contacts, and opportunities. The sales manager wants to create a report to see all activities on all of the accounts that the manager owns, including activities on contacts and opportunities. Which report should be recommended to the sales manager? a) Activities report on accounts and opportunities the manager owns b) Activities report on accounts the manager owns c) Activities report on accounts and contacts the manager owns d) Activities report on accounts, contacts, and opportunities the manager owns d Universal Containers has three sales divisions: hardware, software and consulting. Hardware and software division follow ten steps sales process. The consulting division follow eight step division processes and does not use the prospecting or perception analysis stage during the sales cycle. Which solution should a consultant recommend to meet this requirement? Choose 3 Answers a) Create the record types. b) Create separate stage fields. c) Create separate page layout. d) Create sales process. e) Define stage picklist values. a,d,e Universal Containers has a private sharing model. Sales representatives own accounts and would like to collaborate with relevant people from other departments (e.g., marketing and product management). The role hierarchy has separate branches for each department to facilitate reporting. What should a consultant recommend to ensure collaborating team members can report on and access relevant data in Salesforce? Choose 2 answers a) Use manual sharing on account to share specific records. b) Use Chatter to share records with relevant people. c) Use account team to share records to relevant people d) Use opportunity team to share records with relevant people. a,c Universal Containers is in the design phase of a complex Sales Cloud implementation. There are teams working on data migration, integration, application, and technical design. What step should a consultant take to ensure that the design accounts for all aspects of the requirements? a) Conduct integration performance reviews. b) Conduct executive committee review. c) Conduct end-to-end solution reviews. d) Conduct data migration reviews. c The sales representatives at Universal Containers have been experiencing the following Challenges with sales data within their Salesforce application. It has been difficult to effectively reach contacts. There are many duplicate contacts. They are unable to segment account data. What should a consultant recommend to remedy all of these challenges? a) Utilize D to flag duplicates and update existing data. b) Export contacts and accounts from D and upload using data loader. c) Utilize data loader to export data and flag duplicate records. a Universal Containers has just enabled advanced currency management. The Vice-president (VP) of Asia Pacific Sales wants to view currency in opportunity revenue reports in both the corporate currency of USE and the relevant country's currency. The VP of Asia Pacific Sales uses USE as the default currency. What solution should a consultant recommend to meet this requirement? a) Create a dashboard and set the display currency to show all currencies for Asia Pacific. b) Create an opportunity revenue report for each country and use a Joined report to display values. c) Create a dashboard and a dashboard filter to only display Asia Pacific currencies. d) Create an opportunity revenue report and include the amount and converted amount values. d Universal Containers is migrating data from a legacy system into Salesforce. The company needs to migrate lead, contact, and opportunity data from its legacy system and must be able to report on historical lead conversion for both legacy and newly created data. What is the recommended order for data migration? a) User, Opportunity, Account, Contact, Lead. b) User, Account, Contact, Opportunity, Lead. c) User, Contact, Account, Lead, Opportunity b Universal Containers sells two product lines that each use a distinct selling methodology. Additionally, each product line captures different information that is used to sell the products. What should a consultant recommend to support selling the two product lines? a) Create two page layouts and two sales processes; assign them to the respective product lines to collect relevant information. b) Create two page layouts, one opportunity record type, and one workflow rule to assign the correct page layout to the record type. c) Create one page layout, two sales processes, and validation rules to capture relevant opportunity information. d) Create two sales processes and two page layouts; assign them to two different opportunity record types for each product line. d Universal Containers purchased a new marketing database list and wants to use it to run an email campaign for the launch of a new product. The sales team will be responsible for evaluating the respondents and identifying the decision maker before going through the sales process with a prospect. What steps should a consultant recommend in this scenario? a) Create a campaign, associate the leads to the campaign, and qualify the respondents. b) Create both account and contact records, then associate the contacts to the campaign. c) Create a campaign, qualify the respondents, and create accounts and contacts. d) Create leads, convert them to opportunities, and qualify the respondents on the opportunities. a CONTINUED...