ServSafe Manager Practice Exam 2021
A case of #10 cans of tomato sauce on a delivery has 4 of 6 cans severely dented, but not
punctured or leaking. What should be done with the items? - Return the damaged cans to the
delivery driver and request a credit slip for the unusable items.
A chef wants to put a seared tuna dish on the menu. How can she best ensure a safe product
for service? - Order the tuna from an approved and reputable supplier.
A cold storage unit must have a reliable thermometer. Where should the thermometer be
located? - Near the warmest part of the unit.
A commercially processed TCS food item is delivered to your establishment with a use-by date
that is less than 7 days from the day of delivery. What should you do? - Clearly mark the
package with the use-by date.
A customer calls to report that they contacted a foodborne-illness after they ate at your
establishment. What information should you get from the customer? - General contact
information and a description of what food and drink the customer consumed.
A dish that includes preciously cooked TCS ingredients should be cooked to what minimum
internal temperature? - 165° F for <1 second.
A dishwashing machine should have the ability to measure what? - The concentration of
cleaning and sanitizing agents.
Water pressure.
Water temperature.
A faucet that supplies clean drinking water is fitted with a flexible hose to fill a mop bucket. a
careless employee leaves the end of the hose in a bucket of dirty mop water overnight. Due to
,changing air pressure within the building's plumbing system, the dirty mop water moves up the
hose and into the faucet, contaminating the clean drinking water. What is this type of
contamination called? - Cross-connection.
A food handler comes to work with diarrhea. What should the manager tell the food handler to
do? - Go home
A food handler has a wound or a boil on their hand or wrist. What is an appropriate course of
action? - Wear an impermeable bandage and cover with a single-use glove.
A local nursing home has a yearly barbecue for its residents. Which food item should not be
served? - Rare hamburgers
A manager notices that several nightly cleaning tasks are not being completed by the night
crew. How should the issue be addressed? - Assess the number of cleaning duties assigned to
the shift to be sure they can be completed in the required time frame.
A package of frozen shrimp arrives with large ice crystals present on the outside of the food,
and water damage on the box. What is this indicative of? - The product has undergone thawing
and re-freezing.
A pathogen is considered what type of contaminant? - Biological.
A PCO has completed a pesticides treatment on the facility. What documentation do you need
from them regarding the chemicals used? - A safety data sheet (SDS).
A ready to eat pasta salad is taken out of the cooler at 2pm and placed on an outdoor buffet. At
what time should the salad be discarded? - 8pm.
A running faucet below the rim of a sink is rn example of... - cross-connection.
, A tuna salad is removed from the cooler at 9am and put out for a buffet at 11am. By what time
must the tuna salad be served or thrown out? - 3pm.
After taking a bite of their meal, a customer is developing hives, swollen lips, and shortness of
breath. These are signs of what type of illness? - An allergic reaction.
All items should be stored away from the walls and how many inches from the floor? - 6 inches.
An employee is coughing and complaining of experiencing vomiting and diarrhea. How should
the situation be handled? - Send the employee home immediately, and require a note from their
doctor before they return to work.
An immersion probe thermometer is used for checking the temperature of what? - The
temperature of liquids such as soups, sauces, and frying oil.
Bulk unpackaged food in self-service areas must be labeled when - The manufacturer claims
the food is healthy
Cold TCS food should be received at or under... - 41° F
Cooler and freezer thermometers should be accurate to within: - +/- 3° F
Coving is recommended for food service establishments. What is it? - A curved and sealed
edge between the floor and wall, intended to make cleaning easier and more effective.
E. coli is usually contracted from which food? - Ground beef.
Food from plants that will be hot held for service should be cooked to what temperature? - 135°
F
A case of #10 cans of tomato sauce on a delivery has 4 of 6 cans severely dented, but not
punctured or leaking. What should be done with the items? - Return the damaged cans to the
delivery driver and request a credit slip for the unusable items.
A chef wants to put a seared tuna dish on the menu. How can she best ensure a safe product
for service? - Order the tuna from an approved and reputable supplier.
A cold storage unit must have a reliable thermometer. Where should the thermometer be
located? - Near the warmest part of the unit.
A commercially processed TCS food item is delivered to your establishment with a use-by date
that is less than 7 days from the day of delivery. What should you do? - Clearly mark the
package with the use-by date.
A customer calls to report that they contacted a foodborne-illness after they ate at your
establishment. What information should you get from the customer? - General contact
information and a description of what food and drink the customer consumed.
A dish that includes preciously cooked TCS ingredients should be cooked to what minimum
internal temperature? - 165° F for <1 second.
A dishwashing machine should have the ability to measure what? - The concentration of
cleaning and sanitizing agents.
Water pressure.
Water temperature.
A faucet that supplies clean drinking water is fitted with a flexible hose to fill a mop bucket. a
careless employee leaves the end of the hose in a bucket of dirty mop water overnight. Due to
,changing air pressure within the building's plumbing system, the dirty mop water moves up the
hose and into the faucet, contaminating the clean drinking water. What is this type of
contamination called? - Cross-connection.
A food handler comes to work with diarrhea. What should the manager tell the food handler to
do? - Go home
A food handler has a wound or a boil on their hand or wrist. What is an appropriate course of
action? - Wear an impermeable bandage and cover with a single-use glove.
A local nursing home has a yearly barbecue for its residents. Which food item should not be
served? - Rare hamburgers
A manager notices that several nightly cleaning tasks are not being completed by the night
crew. How should the issue be addressed? - Assess the number of cleaning duties assigned to
the shift to be sure they can be completed in the required time frame.
A package of frozen shrimp arrives with large ice crystals present on the outside of the food,
and water damage on the box. What is this indicative of? - The product has undergone thawing
and re-freezing.
A pathogen is considered what type of contaminant? - Biological.
A PCO has completed a pesticides treatment on the facility. What documentation do you need
from them regarding the chemicals used? - A safety data sheet (SDS).
A ready to eat pasta salad is taken out of the cooler at 2pm and placed on an outdoor buffet. At
what time should the salad be discarded? - 8pm.
A running faucet below the rim of a sink is rn example of... - cross-connection.
, A tuna salad is removed from the cooler at 9am and put out for a buffet at 11am. By what time
must the tuna salad be served or thrown out? - 3pm.
After taking a bite of their meal, a customer is developing hives, swollen lips, and shortness of
breath. These are signs of what type of illness? - An allergic reaction.
All items should be stored away from the walls and how many inches from the floor? - 6 inches.
An employee is coughing and complaining of experiencing vomiting and diarrhea. How should
the situation be handled? - Send the employee home immediately, and require a note from their
doctor before they return to work.
An immersion probe thermometer is used for checking the temperature of what? - The
temperature of liquids such as soups, sauces, and frying oil.
Bulk unpackaged food in self-service areas must be labeled when - The manufacturer claims
the food is healthy
Cold TCS food should be received at or under... - 41° F
Cooler and freezer thermometers should be accurate to within: - +/- 3° F
Coving is recommended for food service establishments. What is it? - A curved and sealed
edge between the floor and wall, intended to make cleaning easier and more effective.
E. coli is usually contracted from which food? - Ground beef.
Food from plants that will be hot held for service should be cooked to what temperature? - 135°
F
