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GLST 220 Final Exam
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Behavior CORRECT ANSWER What is done? Values CORRECT ANSWER What is good or best? Beliefs CORRECT ANSWER What is true? Worldview CORRECT ANSWER What is real? What are the elements of verbal and non-verbal communication? CORRECT ANSWER Verbal: -Direct/Indirect Non-Verbal: -Tone of Voice -Facial Expressions -Eye contact -Gestures -Touch -Personal Space -Silence How does the Hesselgrave describe intercultural communication in the assigned reading? CORRECT ANSWER It is as complex as the sum total of human differences What is cultural intelligence (CQ)? How do you develop cultural intelligence? CORRECT ANSWER "The capability to function effectively across national, ethnic, and organizational cultures"
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