LVN- communication QUESTIONS AND ANSWERS

One way communication CORRECT ANSWERS: Highly structured with the sender in control and expecting the getting very little response Two way communication CORRECT ANSWERS: Requires that both the sender and the reciever participate equally Verbal communication CORRECT ANSWERS: Involves the use of spoken words or symbols Connotative meaning CORRECT ANSWERS: Individuals perception or interpretation of a given word denotative meaning CORRECT ANSWERS: Commonly accepted definition of a particular word Jargon CORRECT ANSWERS: Commonplace "language" or terminology unique to people in a particular work setting. Nonverbal communication CORRECT ANSWERS: Transmission of messages without the use of words Voice CORRECT ANSWERS: Tone, rate, and volume affect nonverbal message being sent Factors affection voice CORRECT ANSWERS: Emotions, confidence, familiarity with the situation, geographic influence, cultural influence Eye contact CORRECT ANSWERS: Intention to interact;cultural significance affects how eye contact is interpreted extended eye contact CORRECT ANSWERS: Aggression or induce anxiety Absense of eye contact CORRECT ANSWERS: Shyness, lack of confidence, disinterest, embarrassment, or hurt Eye contact for 2-6 seconds CORRECT ANSWERS: Helps involve the other person Physical appearance CORRECT ANSWERS: Size, color of skin, dress, grooming, posture, facial expression Professional appearance CORRECT ANSWERS: Conveys pride and competence Gestures CORRECT ANSWERS: Movements used to emphasize the idea being communicated Posture CORRECT ANSWERS: The way a person sits, stands, and moves