WGU D073 Best Practices in Management Questions and Answers Rated A+

WGU D073 Best Practices in Management Questions and Answers Rated A+ attrition It is not to replace employees when they leave "Great Man" A nineteenth-century theory that states that history is largely explained by the impact of great men or heroes and their superior intellect and other attributes. 360 evaluation A process through which feedback from an employee's subordinates, colleagues and supervisors as well as a self-evaluation by the employee themselves is gathered Accounts receivable Money owed to a company by its debtors acquisitiveness Excessive interest in acquiring money or material objects affiliative The need to form social or emotional bonds with others balance sheet A statement of assets, liabilities, and capital for an organization at a particular point in time assumptions Anything that is accepted as true or certain to happen, without proof assets Property owned by an organization or individual attributes A quality or feature of something. attrition It is not to replace employees when they leave behavioral theory Behavioral theory is based on the premise that behaviors are conditioned as a result of experiences with the environment; anyone can be trained to behave in a preferred way. bias A prejudice in favor or against one thing, person or group compared to another, usually in a way that is considered unfair or unjust bottom-up approach Starts with the employees. They are surveyed as the main users of a system to gather information on how to implement a change business indicators Numbers that may indicate a positive or negative trend. Examples include demand for product, profit margin, revenue, professional development levels of workforce, market share, amount of debt, and deals finalized by the sales team. business units A logical segment of a business representing a specific business function and which has its own vision, strategy, and direction capital assets Capital assets are significant pieces of property such as buildings, cars, investment properties, stocks and bonds cash disbursements The money paid out by an organization to settle an obligation cash receipts The money received by an organization as payment for a good or service central-tendency The tendency for data to move toward the mean value over time. Central tendency is also a measure of a single value that describes how data cluster around a central value. This value can be used to represent a sample. change management Includes all of the processes involved to prepare, support, and lead individuals, groups, or organizations in making a change Channel richness The ability of the channel to handle multiple cues at the same time, to provide rapid feedback, and to facilitate a more personal conversation cloud technologies Any hosted services delivered over the internet. There are three broad groups of services: Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS) commodity A raw material or primary agricultural product that can be bought or sold. A commodity is a basic good used in commerce that is interchangeable with other basic goods contingency theory A contingency is a future event or circumstance that cannot be predicted with absolute certainty. contract employee An individual retained by a company for a particular purpose, price, and time period. Since a contract worker is not an employee, the company does not provide traditional employee benefits database management the system of software that is used to create, retrieve, update, and manage large amounts of data