WGU D253 - TASK 1- Becoming an Effective Values-Based Leader

WGU D253 - TASK 1- Becoming an Effective Values-Based Leader A. Complete the VIA Character Strengths Survey using the “VIA Character Strengths Survey” web link, and use the results of the survey to complete the following: Note: Remember that this VIA Character Strengths Survey is not a test but rather a feedback tool. There is no wrong answer, so respond genuinely. If you download a copy of your survey results, you will receive a list of 24 items in order of your personal strengths, with the first five being your signature strengths and the last five being your lesser strengths. Refer to the “D253 VIA Character Strength Survey Instructions” document in the Supporting Document section for additional information on accessing the survey. 1. Describe an experience in which you used one of your five signature strengths (i.e., the first five) from the survey results to overcome a challenge. a. Explain how you could apply the strength identified in part A1 as a values-based leader in your new position as the customer service manager from the scenario. 2. Describe an experience in which being stronger in one of your five lesser strengths (i.e., the last five) from the survey results could have positively influenced the outcome. a. Explain how improving the lesser strength identified in part A2 will help accelerate your values- based leadership abilities in your new position as the customer service manager. b. List three actions you can take to grow in the area identified in part A2. B. To set the tone for your new team, explain to them who you are as a values-based leader by doing the following: 1. List your top three values as a values-based leader from the “List of Values” web link. a. Explain how you will use these values to serve the team and organization in the scenario. C. Based on your understanding of who you are as a leader after completing parts A and B, address the following points: 1. Discuss two leadership challenges relevant to ethics and values you could face as the new customer service manager regarding selecting and announcing the new team lead. 2. Discuss how you, as the customer service manager, would use TWO of your top three values from part B1 and TWO of the company’s values FROM THE LIST in the SCENARIO (Excellence, Integrity, Humility, Trust, Growth, Respect) in a conversation about the hiring decision with the person who was not selected as the team lead.