PSYC 418 Counseling Skills (01) Week 3 Exam 95 %

Which of the following questions will NOT help the client provide more information? 5 out of 5 points Selected Answer: d. “What did I tell you?” Answers: a. “Have we missed anything?” b. “What else is going on in your life?” c. “What might we have missed?” d. “What did I tell you?” • Question 8 5 out of 5 points “Could you tell me a story where you had a success and felt good about yourself?” This question is an example of which of the following? Selected Answer: b. All of the above Answers: a. A question that encourages client self-direction and control b. All of the above c. The positive asset search d. An open question that encourages self-exploration • Question 9 The excerpts of the interview with Kelly (pages 117-119) illustrates all EXCEPT which of the following? 5 out of 5 points Selected Answer: d. There were no dangers in using too many questions. Answers: a. It helped to give Kelly more talk-time and room to explore what is happening. b. Question stems such as why, how, and could have some predictability in expected client responses. c. It helped to give Kelly more talk-time and room to explore what is happening. d. There were no dangers in using too many questions. • Question 10 Paraphrasing and summarizing communicate to clients . 5 out of 5 points Selected Answer: b. that they have been listened to Answers: a. that it is time for the session to end b. that they have been listened to c. that the interviewer is skilled d. that what the interviewer says is important during the helping session • Question 11 5 out of 5 points As an interviewer you may help alleviate the occurrence of accumulated stress or posttraumatic stress responses in clients by your careful listening and support. Which of the following is an example of accumulated stress? Selected Answer: c. All of the above Answers: a. Continuing harassment in the workplace b. Being teased and excluded by classmates c. All of the above d. Experiencing discrimination and prejudice in the community • Question 12 Which of the following statements is TRUE of active listening? 5 out of 5 points Selected Answer: d. All of the above Answers: a. Active listening demands serious attention to empathy. b. Active listening demands that the interviewer fully participate in the interview by encouraging, paraphrasing, or summarizing. c. Active listening enables the interviewer to see the client's worldview more completely. d. All of the above • Question 13 Discrimination and prejudice are examples of: 5 out of 5 points Selected Answer: b. all of the above. Answers: a. a historical legacy of oppression. b. all of the above. c. a major cause of cumulative stress. d. the result of institutional racism. • Question 14 A proficient demonstration of active listening requires the interviewer to . 5 out of 5 points Selected Answer: d. listen intently, with a nonjudgmental attitude, and clarify what clients have to say Answers: a. all of these b. listen intently and convey his/her approval and support of the client's topic c. listen intently and evaluate client responses to determine appropriate treatment d. listen intently, with a nonjudgmental attitude, and clarify what clients have to say • Question 15 Which of the following is a TRUE statement? 5 out of 5 points Selected Answer: b. All of the above Answers: a. Specific critical details can be expressed using closed questions. b. All of the above c. Closed questions can overwhelm clients. d. Interviewers can totally control the session using closed questions. • Question 16 Which series of openers is appropriate for closed questions? 5 out of 5 points Selected Answer: b. Do, is, are Answers: a. Could, would, why b. Do, is, are c. Could, can, would d. Who, what, when, where • Question 17 Which of the following suggestions may encourage clients talk more freely with you? 5 out of 5 points Selected Answer: c. All of the above Answers: a. Build trust at the client’s pace b. Search for concrete specifics c. All of the above d. Accept some randomness • Question 18 “Could you share more about that?” This is a(n) question. 5 out of 5 points Selected Answer: b. open Answers: a. closed b. open • Question 19 Working with children, it helps if: 5 out of 5 points Selected Answer: b. all of the above Answers: a. you avoid leading questions. b. all of the above c. you use concrete