LPQ Certification Test Questions & Answers | 200 Questions with 100% Correct Answers | Verified | 23 Pages

Containing elements involving subjective perceptions as well as objective judgments, this complex legal principle is a form of discrimination and/or abuse based upon the basis of sex: - sexual harrasment The way in which we act or conduct ourselves; demonstrated by the actions that we take and the way that we respond to the world around us is known as: - behavior In order to maintain a fair and just approach to loss prevention we must identify and be aware of our own viewpoints, perceptions and biases; and effectively remove them from our decisionmaking process. Our ability to become better aware of our emotions, our thoughts concerning those emotions, and our ability to comprehend how we feel at any given point in time is commonly referred to as: - self-awareness` Promoting customer service skills and encouraging associates to smile, say hello, ask customers if they can help and getting themselves noticed are examples of what type of approach to loss prevention? - A Proactive Loss Prevention Approach What are generally considered the most important factors for a loss prevention professional to uphold in order to build employee confidence and gain company support? - A positive attitude and a professional approach As a loss prevention professional, you will have perceptions and information concerning employees that you have the responsibility to keep to yourself or share only with your supervisor or a member of store management. This important aspect of professional conduct is known as: - Protecting Confidentiality