Week 2: Communication

___is the act of using words, symbols, or behaviors to transmit information. It is Verbal and nonverbal - Answer - Communication 6 key elements of communication - Answer - Referent Sender Receiver Message Channel Feedback Referent - Answer - is the event that leads to the communication. This may be a sensation such as pain, a thought or concern, a new strange scent, or any other perceived event. Every event has the possibility to initiate the process of communication. The Sender - Answer - is the person or group who has a message to deliver to a receiver. The sender encodes, or translates thoughts for interaction with the receiver, then chooses which mode of communication best delivers the message. An example of a sender is a patient wanting to deliver a message of needing pain medication. The Receiver - Answer - of information for the process of communication to take place. Receivers need to actively listen, observe, and engage in a conversation to decode the meaning of what is being communicated. Numerous factors may affect the ability of the receiver to accurately decode a message, including shared experiences with the sender, timing, educational background, cultural influences, and physical and emotional states. The message may be misinterpreted if clarity is not sought and achieved by the receiver. In our example, the receiver is the nurse to whom the patient is going to send the message. The message - Answer - the content from the sender that is transmitted through communication. Messages are transmitted through all forms of communication, including spoken, written, and nonverbal modalities. Many things that might have effect on the message - Answer - people involved, mode of communication, and physical and emotional issues ex:the patient presses the call light to get the attention of the nurse. The message that the patient requests attention is conveyed by turning on the light. When the nurse speaks with the patient, the patient sends another message to the nurse, this time verbal, asking for pain medication. Channel - Answer - is the way messages are conveyed and received through any of the five senses.