Task 2 C350 (A+ Rated)

Task 2 C350 Interview Techniques While assessing Carolyn Cross, I utilized a few interviewing techniques to aid in collecting information regarding social determinants. The techniques used were validation, active listening, guided questioning, and summarization. According to Bickley (2017), these techniques are fundamental in building an effective and healthy relationship. Active listening is at the heart of interviews. This technique helps me to connect to the patient by closely listening to what she is saying. I’m also encouraging her to share her concerns with me during this time. (Bickley, 2017). Guided questioning can help my patient provide detailed information and it shows her that I am interested in his feelings. Through validation, I am showing that the patient had a genuine or real experience. This technique lets my patient know that I understand and believe her experience. Lastly, I used summarization to show my patient that I was listening to what she communicated. This technique is helpful in that it can open the door for any clarification or missing information that I need. Bickley (2017) states that summarization can be used at different points in the interview to structure the visit. Also, it can help to convey my thinking to the patient, making our relationship more collaborative (Bickley, 2017). Justification of Key Questions SDOH Question Asked Response Justification for Question Health & Healthcare Do you have adequate access to your pharmacy? Yes. This question was asked to determine ability to comply with medication regimen. Economic Stability Tell me about your work. I enjoy my job as a full time middle school learning specialist. This question was asked to see if there are any shortcomings in ability to afford food, shelter, etc. Neighborhood/Enviro nment How safe is your community? Safe. There is no crime in my neighborhood. This question was asked to identify possible barriers to safe access to healthcare and physical safety. Social & Community Do you have Yes. These type questions C350 XYP2 TASK 3 Context nurturing and interacting relationships? can reveal risks to her quality of life and identify social engagements. Education What is your highest level of education? A master’s degree in special education and I’m bilingual. I ask this question to identify if she possesses the tools and skills to be able to understand basic information. Responses to Key Questions SDOH How response informs the plan of care Health & Healthcare My patient’s responses showed that she has access to healthcare and her pharmacy. She may need to explore additional providers to help with her weight and diet. Economic Stability My patient works a full time job that she enjoys. She has a steady income. She’ll need to continue to enroll in health benefits annually. Neighborhood/Environment My patient feels safe in her home and community. She may need to visit the farmers markets for healthier food options in the home. Social & Community Context My patient’s family provides her with social interaction but she is not engaged in community activities or volunteering. She could benefit from joining a local women’s group or volunteering. Education My patient has a graduate degree and high levels of literacy. This can help with understanding new information from specialists regarding nutrition. Economic Stability C350 XYP2 TASK 4 My patient is economically stable thus promoting adequate access to care. Since she is employed, she has enrolled in a health insurance plan. She is able to pay for copayments, prescriptions, and other tests/screenings as recommended. Her economic stability and insurance coverage decrease obstacles in access to healthcare. She desires good health and is compliant with treatment plans