CMAA Practice Test Questions And Answers 2022

An office manager asks a medical administrative assistant to mail a letter to a patient who is being dismissed from from the practice. Which methods should the assistant use to mail the letter. - Answer - Certified Mail - This type of mail provides return receipts that are used to prove the recipient received the document. A medical administrative assistant should verify a patient's CPT code of which of the following processes ? - Answer - Obtaining prior authorization- Procedural CPT codes and ICD codes are required, along with patient information, in order to obtain prior authorization from an insurance carrier for a procedure. Prior to an invasive procedure, a patient asks a medical administrative assistant about other options that are available.What action should the assistant take. - Answer - Advise the patient to ask the provider about alternatives. What abbreviation should a medical administrative assistant use to document a patient history of a stroke. - Answer - CVA - cerebrovascular accident is a stroke. What items is appropriate to purchase with petty cash ? - Answer - Postage owned for an equipment delivery - The assistant can use petty cash to purchase unplanned and incidental items that usually cost less than $50 When performing closing procedures for the day, what of the following must be secured with a lock and key. - Answer - Provider's prescription pad - when not in use, the provider's prescription pad must be secured in a locked cabinet or drawer to ensure that designated individuals are the only ones who have access to it. What is the abbreviation for an electroencephalogram - Answer - EEG A medical administrative assistant observes another office worker altering notes in a patient's record to justify medical necessity so that payment is made. What type of action is it considered ? - Answer - Fraud - Falsely altering a medical record to ensure insurance payment is fraud. A patient receives an explanation of benefits stating services will not be covered because out- of - pocket medical expenses have not been met. The amount owed is defined as what ? - Answer - Deductible - the amount to be before the insurance carrier will cover any medical expenses. What of the following is an example of open hours scheduling. - Answer - Patient arrive at their own convenience. - open hour method of scheduling is first- come, first serve wit clients seeing the provider in the order they arrive.