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System Administration and IT Infrastructure Services

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System Administration and IT Infrastructure Services

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System Administration and IT Infrastructure Services


What is System Administration?

1. A company has a "bring your own device" (BYOD) policy for computers; anyone can just go out
and buy whatever computer they want. Which stage of the hardware lifecycle does this scenario
belong to?
- Procurement



2. The user can set their own computer hostname and username. Which stage of the hardware
lifecycle does this scenario belong to?
- Deployment



3. When a machine is having issues, an IT Support Specialist has to file an RMA, or Return
Merchandise Authorization form, with the vendor of the machine. Which stage of the hardware
lifecycle does this scenario belong to?
- Maintenance



4. An IT department uses a pre-used laptop out of their hardware inventory for a new user. Which
stage of the hardware lifecycle does this scenario belong to?

- Procurement


5. Which type of server hardware is the most space-efficient?
- Blade server


6. In smaller IT "shops," whose responsibility is it to form organizational computer and network
policies?

- The sysadmin

7. In addition to setting up services, what other tasks does a sysadmin have to keep in mind? Check
all that apply.
- Maintain compatibly, Routine updates, Security patches

8. What are some important elements of working with vendors as a sysadmin? Check all that
apply.
- Scheduling on-site maintenance, procure hardware, Establishing relationships with vendors

9. As sysadmin, you will have to prioritize issues. Which of these issues would be a top priority?
- A server stopped providing service to 100 users.




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