CMAA Practice Test #3

A medical administrative assistant is providing a patient with instructions about an upcoming mammogram. Which of the following actions should the assistant take to ensure patient understanding? - Asking the patient to repeat the instructions provides immediate feedback about the patient's level of understanding. A medical administrative assistant is creating a business correspondence. Which of the following salutations is appropriate for the assistant to use? - Dear Mr. Goodwin: Which of the following is the amount the medical administrative assistant should submit to the secondary insurance carrier if the encounter balance is $360 and the patient has two plans with an 80/20 split? - $72 After deactivating the security system, which of the following actions should a medical administrative assistant take next when opening the office in the morning? - Access the answering service. Which of the following actions is appropriate for a medical administrative assistant to take when processing incoming mail? - Shred unwanted mail. A patient who has Medicare insurance is covered for both inpatient and outpatient services under the same part of Medicare. Which of the following parts of Medicare covers the patient? - Part C