Training Manual for new
employees of the Savoy Hotel
The ways that customer service in The Savoy Hotel meets different
expectations of customers
Offering a variety of options
The Savoy Hotel in London offers a wide range of quality
services to give the customers memorable experiences.
267 luxury guest rooms and suites at different prices
and offering different conditions.
Top London restaurants and bars (Services:
Afternoon Tea at the Savoy, Suite Dining Experience,
Savoy Breakfast etc.)
Private River Cruises
The Beauty and Fitness facilities of the hotel are: an
exceptional swimming pool, two high-performance
gym arias, healthy and beauty treatments, sauna and
steam room.
Butler Service is of a high quality.
The Savoy Hotel has a flower shop – Savoy Flowers,
from where both residents and non/residents can buy
exclusive bouquets, the collection and delivery service
is available.
, Savoy Tea Shop – guests can see the hotel’s pastry
chefs and chocolatiers when preparing products and
enjoy special flavours of tea, jams, biscuits etc.
Discounts
The Savoy Hotel has exclusive offers are not to be missed,
because the experiences are unique. The discounts and
special offers have the role of attracting more customers,
because people tend to be attracted to bonuses.
Some of the most popular exclusive offers of The Savoy
Hotel are:
For a four-night stay, you pay only for three nights, the
fourth being free.
30% discount for an organized group of people who
come to visit London.
For families, The Savoy Hotel offers 50% discount on
the second room.
Increased flexibility, 20% discount for the most
luxurious rooms.
Gift vouchers.
Exceptional assistance for people with special requirement
employees of the Savoy Hotel
The ways that customer service in The Savoy Hotel meets different
expectations of customers
Offering a variety of options
The Savoy Hotel in London offers a wide range of quality
services to give the customers memorable experiences.
267 luxury guest rooms and suites at different prices
and offering different conditions.
Top London restaurants and bars (Services:
Afternoon Tea at the Savoy, Suite Dining Experience,
Savoy Breakfast etc.)
Private River Cruises
The Beauty and Fitness facilities of the hotel are: an
exceptional swimming pool, two high-performance
gym arias, healthy and beauty treatments, sauna and
steam room.
Butler Service is of a high quality.
The Savoy Hotel has a flower shop – Savoy Flowers,
from where both residents and non/residents can buy
exclusive bouquets, the collection and delivery service
is available.
, Savoy Tea Shop – guests can see the hotel’s pastry
chefs and chocolatiers when preparing products and
enjoy special flavours of tea, jams, biscuits etc.
Discounts
The Savoy Hotel has exclusive offers are not to be missed,
because the experiences are unique. The discounts and
special offers have the role of attracting more customers,
because people tend to be attracted to bonuses.
Some of the most popular exclusive offers of The Savoy
Hotel are:
For a four-night stay, you pay only for three nights, the
fourth being free.
30% discount for an organized group of people who
come to visit London.
For families, The Savoy Hotel offers 50% discount on
the second room.
Increased flexibility, 20% discount for the most
luxurious rooms.
Gift vouchers.
Exceptional assistance for people with special requirement
