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Summary Rooms Division Management (English)
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Summary Rooms Division Management English - 2nd year HEMe
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Some examples from this set of practice questions
1.
Name 5 (out of 9) historical developments in the hotel industry.
Answer: 1. Atrium Concept 2. Select service hotels 3. Technological advances 4. Marketing emphasis 5. Total Quality Management 6. Major Reorganization (1987-1988) 7. Hotel investment 8. September 11, 2001 9. Economic Downturn
2.
What are the 5 hotel types?
Answer: 1. Hotel 2. Motel 3. All-suites 4. Select service 5. Extended stay
3.
What are residential hotels?
Answer: Long-term accommodation, located in city centres and urban conglomerations
4.
What are commercial hotels?
Answer: Short-term accommodations, can be located everywhere
5.
Name the 6 sales indicators.
Answer: 1. Occupancy percentage 2. ADR 3. Yield percentage 4. RevPAR 5. GOPPAR 6. RevPAC
6.
What is the formula for occupancy percentage?
Answer: # rooms sold per night / # available rooms * 100%
7.
What is the formula for ADR?
Answer: Total room turnover / # rooms sold
8.
What is the formula for yield percentage?
Answer: (# rooms sold * rate) / (# rooms available * rack rate)
9.
What is the formula for RevPAR?
Answer: Room revenue / # available rooms OR Occupancy * ADR
10.
What is the formula for GOPPAR?
Answer: Gross operating profit / # available rooms
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