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Summary

Summary Rooms Division Management (English)

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Summary Rooms Division Management English - 2nd year HEMe

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  • Yes
  • November 22, 2015
  • 28
  • 2015/2016
  • Summary
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Available practice questions

Flashcards 76 Flashcards
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Some examples from this set of practice questions

1.

Name 5 (out of 9) historical developments in the hotel industry.

Answer: 1. Atrium Concept 2. Select service hotels 3. Technological advances 4. Marketing emphasis 5. Total Quality Management 6. Major Reorganization (1987-1988) 7. Hotel investment 8. September 11, 2001 9. Economic Downturn

2.

What are the 5 hotel types?

Answer: 1. Hotel 2. Motel 3. All-suites 4. Select service 5. Extended stay

3.

What are residential hotels?

Answer: Long-term accommodation, located in city centres and urban conglomerations

4.

What are commercial hotels?

Answer: Short-term accommodations, can be located everywhere

5.

Name the 6 sales indicators.

Answer: 1. Occupancy percentage 2. ADR 3. Yield percentage 4. RevPAR 5. GOPPAR 6. RevPAC

6.

What is the formula for occupancy percentage?

Answer: # rooms sold per night / # available rooms * 100%

7.

What is the formula for ADR?

Answer: Total room turnover / # rooms sold

8.

What is the formula for yield percentage?

Answer: (# rooms sold * rate) / (# rooms available * rack rate)

9.

What is the formula for RevPAR?

Answer: Room revenue / # available rooms OR Occupancy * ADR

10.

What is the formula for GOPPAR?

Answer: Gross operating profit / # available rooms

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