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Summary

Summary International Marketing Research

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Summary of the course "International Marketing Research" at NHL Stenden for every week and therefore summarising the whole theory of the term

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Sum International
Marketing Research 2.
year 11 Term
mary
.




Week 1

Marketing manager needs
good information to make res possible and sensible marketing decision



1. 1 perspective
'
Historica

with traditional marketing there 's predominantly one
way traffic of information
-




( internet)
way traffic possible
-
electronic tools make two


-
Marketing turms into interactive
marketing
-
For market research the follow ing fundamental changes Show up :




-

Before samples of (
anonym aus) individualS

-


Now direct
analys.es of ( selection from) alt individuelle performance on available files ( database )
-


Registered buying behaviour as basis for predicting future beging behaviour




1. 2 The m a r ke t


TV prosrams,
Use of fields than business broadened the application of marketing research political
:
the marketing other
Concept in



Kaders bicycle paths , hospital s
,




1. 3 Definition and functions
and of
-
Market research :
Systematic) Collection and
analysis of data relevant for the determination Solution



marketing problems
'
Based on market research decision can be betrerfoundedanddefende.ch

→ In other mords : Reduction of
uencertaintny for the
company
- Functions market research in the business Strategy :




Information function relevant data
-




:




-

Creative function : Ideas

-

Contra 1 function : check




1. 4 Types of research

like ?
- ( Exploratory ) research -


qualitative research explorer : the terrain a
pioneer .
what morivates
people
- Des ciriptive research -

quantitative research :
map the terrain .
Determine market Size ,
market Share ,



% satisfied Customer S
,
etc

'
Exploratory research ( cau s a' ) :
explain Situationen based on divers influence and factor s ( causa ) relations )


1. 5 Requirements quantitative marketing research

Reliabitity the Probability that repeated measurement Iedd the results
- to
:
will some



'
Vati the extent to which other device measures what it is intended to
dity : to test measurement or measure




. Source of errors :




-




Systematic errors :
Bias ( invalidity )

-



Non -

Systematic errors : Coincidental (probability )



1. 6 Research plan

± Formularen of problem definition ( ? ) and objective ( good for mutation
:
Formulare of research Setup
"



on :




-


Definition marker research targergrowps
-



Definition Sample

-

Definition methods of data Collection

-
Observation
.
Communication
'

Experiment

Definition of analysis methods measurement System
-

, 1. 7 Market Research Concepts
All unit ( research
'
Population : research
targetgroups )

Sample : Selection from population from when you collected data ( responder ts)


Sampling framing
- :




-
List or address file which represenrs the elements of the
population
wrong email


Frame Sampling frame
< complete
er ror : data in a re
wrong ,
in complete , ove r


↳ dankte information of a


Coverage
Pe rs on
" er ror :
population non well covered by the Sample

" Variables :




-

Properties and character istics of the research unit


Independent ( e.
g. gender , age )


o
Dependent ( sarisfied, buying behaviour )

-
Representative ty
'


:




be
-

The extent to which the Sample results can
generali Sed for the Whole population




1. 8 Sampling types
( sampling needed)
Probability Select frame
'
or a
sampling
-

Character istic :
all population elements have a known ( most' y equal chance ) to be selected in the
Sample


Types of probability
<
Samples :




-
Simple ( or complete Iy ) random Sample :




o Random nwmberslvo.se with balls


Computerprogramm)
° Random izer (


-

Systematic sample :




• ( alphabetisch ) list ( Sampling frame )


o
every K -
th element : k =

!
• random star t (vage) between 1 and K


-

Cluster Sample :




°
Selection of groupls ) instead of individual


-

More consecutive cluster samples :
staged Sampling
-
Stratified Sample :




o Distinctian of groups ( strana)


°
Sample per group


Proportional stratified
-


:




° Ratio between elements of the
groups a re in sample and population s the some



-




Disproportional srrairified :




° Ratio between elements of the
groups a re in Sample and population not the some




Types of
- non -



probability samples :




-
Convenience or
arbitary Sample :




Selection of elements the Street
° on
,
in
shopping mails


-
Quota sample

-
As convenience ,
but with distinction in
groyps that have to be represented in the research ( sex agecaregories ,
,
.
.
.
)
-

Targeted orpurposive sample :




elements
• Not internes ted in
representativeness , but in
specific of population with relevant Character istics

-


Snow ball Sample :
.




°
At the start of the research
only few elements for sample known , during research Sample elements


leach to other Sample elements

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