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Rnsg 2331 - Exam 1 Capstone.
Preview 4 out of 89 pages
RNSG 2331 - EXAM 1 CAPSTONE. / RNSG 2331 - EXAM 1 CAPSTONE. 1. An angry client visits the primary healthcare provider’s office and requests a copy of their medical records. The client is angry after being placed on hold several times for over 10 minutes when requesting an appointment. What should the nurse tell this client? You answered this question Incorrectly 1. All client appointment calls are transferred to the scheduling clerk. 2. The client will have to speak to the primary healthcare provider. 3. A copy of the record may be obtained within 24 hours of the request. 4. Medical records must stay within the facility unless requested by another primary healthcare provider.
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