L I L I D AY S C E N T R E – C A S E
S T U DY
Principles of Management
, Introduction
• Lilidays Centre is a local business owned by Gordon Stewart, in Shirevale.
• The business is in the entertainment industry, being part of the tertiary sector. Lilidays Centre
offers services of booking venues for various shows, concerts and events.
• There are two halls (The Hive and The Burrow) which can be hired by tour promoters for
organizing different types of shows from concerts to family events or theatre shows.
• The clear principles and values that Lilidays Centre has allows to reject booking the venues if th
events are not accordingly with its mission.
• The centre is famed among local people and tourists, having an excellent level of customer
satisfaction.
S T U DY
Principles of Management
, Introduction
• Lilidays Centre is a local business owned by Gordon Stewart, in Shirevale.
• The business is in the entertainment industry, being part of the tertiary sector. Lilidays Centre
offers services of booking venues for various shows, concerts and events.
• There are two halls (The Hive and The Burrow) which can be hired by tour promoters for
organizing different types of shows from concerts to family events or theatre shows.
• The clear principles and values that Lilidays Centre has allows to reject booking the venues if th
events are not accordingly with its mission.
• The centre is famed among local people and tourists, having an excellent level of customer
satisfaction.
