CLG 001 test correctly answered
1) The US Bank Cardholder Statement of Questioned Item and the Citibank Government Cardholder Dispute Form are used to formally dispute a transaction. Which of the following statements is not true regarding the use of these forms? [Remediation Accessed :N] It requires a copy of the cardholder's Statement of Account and the Approving Official's signature. It may be used to report a transaction that the cardholder does not recognize. It notifies the card-issuing bank of credits that have not appeared on the cardholder's Statement of Account. It may be used to request a copy of the sales receipt. 2) A Purchase Log is necessary for which of the following reasons? To help reconcile the monthly statement and explain the circumstances and the actions the Cardholder took to complete the purchase. To record telephone purchases, since no receipts of the sale have been received from the vendor. To back up an electronic Purchase
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