Running head: AYM1 SERVICE PLAN BRIEF
Service Plan Brief for the
Establishment of a Wellness Centers to Provide Coaching and Physical and Mental Services
March 6, 2021
Beth Gaby-Smith, RN
Western Governors University
PAGE 1
,AYM1 SERVICE PLAN BRIEF
Service Plan Brief for Establishment of Wellness Centers to Provide Coaching and Physical and
Mental Services
Service Idea
A.1. Healthy living has always been difficult in this busy world but never more difficult
than in the past year. The physical and mental challenges brought on by the COVID-19 pandemic
have impacted everyone in society. According to Mindbody’s 2021 Wellness Index, seventy-
eight percent of Americans say that wellness is now more important than ever (Starr, n.d.). High
levels of stress from routine daily life escalated during this time of quarantine. Isolation, fear,
and uncertainty caused a surge in suicide rates, crime, obesity, and personal and interpersonal
relationships suffered. Finding ways to maintain health and wellness while navigating this new
reality has become a priority for healthcare. The Global Institute of Wellness defines wellness as
the active pursuit of activities, choices, and lifestyles that lead to a state of holistic health.
Wellness is not static and it extends beyond physical health to incorporate many dimensions that
should work in harmony (What Is Wellness?, n.d.). Enabling people to make healthy choices and
positive lifestyle changes will lead them to wellness.
In order to live a healthy, fulfilled life, one must take care of physical and mental needs.
In Bloomberg’s list of the World’s Healthiest Nations, the United States is 35th (Miller & Lu,
2019), proving that more emphasis has to be placed on health here. This often requires learning
new skills and behaviors. Embracing the concept of wellness and incorporating these positive
changes can be challenging. Employers need to encourage and promote these new habits by
utilizing wellness programs. Wellness programs lower health care costs, reduce absenteeism,
reduce workplace injuries, and improve employee morale and loyalty. Employees that have
PAGE 2
, AYM1 SERVICE PLAN BRIEF
access to a wellness program show improvement in many areas of health, including in their
productivity at work (Aldana, 2020).
A study by United Healthcare showed that the main employee wellness needs during the
current pandemic are improvement in sleep, stress reduction, and help managing chronic
conditions. Basic behaviors like activity level and eating habits have been affected by the
Coronavirus outbreak (Waddill, 2020) Even before COVID, the mental health situation was
grim. Globally, more than 15% of people have substance abuse disorders or diagnosed mental
health issues. This has been estimated to cost the global economy 16 trillion dollars by 2030
(McGroarty, 2021).
These factors emphasize the critical importance of both physical and mental health. There
is an essential need for wellness centers that provide coaching and resources to teach these skills.
The necessity for wellness applies to people of all ages, races, and sex. Therefore, the proposed
project is the establishment of a wellness center that provides these services. A successful
wellness center will play a vital role in equipping people with the life skills necessary for healthy
living and will provide them with the tools to overcome the various challenges of living in this
high-stress society.
A.2. The community benefits of a wellness center are many. These include the
improvement of health behaviors, reduction in health risks, and reduction in healthcare costs. For
employers, the benefits most often seen are increased productivity, reduced absenteeism, higher
job satisfaction, and improved retention (Aldana, 2020). Positive behavior changes can impact
all areas of life, from personal to social to professional, while also increasing longevity of life.
As mentioned above, the target population that will benefit from these life improvements
encompasses all members of the community, regardless of age, race, or sex. In addition to these
PAGE 3
Service Plan Brief for the
Establishment of a Wellness Centers to Provide Coaching and Physical and Mental Services
March 6, 2021
Beth Gaby-Smith, RN
Western Governors University
PAGE 1
,AYM1 SERVICE PLAN BRIEF
Service Plan Brief for Establishment of Wellness Centers to Provide Coaching and Physical and
Mental Services
Service Idea
A.1. Healthy living has always been difficult in this busy world but never more difficult
than in the past year. The physical and mental challenges brought on by the COVID-19 pandemic
have impacted everyone in society. According to Mindbody’s 2021 Wellness Index, seventy-
eight percent of Americans say that wellness is now more important than ever (Starr, n.d.). High
levels of stress from routine daily life escalated during this time of quarantine. Isolation, fear,
and uncertainty caused a surge in suicide rates, crime, obesity, and personal and interpersonal
relationships suffered. Finding ways to maintain health and wellness while navigating this new
reality has become a priority for healthcare. The Global Institute of Wellness defines wellness as
the active pursuit of activities, choices, and lifestyles that lead to a state of holistic health.
Wellness is not static and it extends beyond physical health to incorporate many dimensions that
should work in harmony (What Is Wellness?, n.d.). Enabling people to make healthy choices and
positive lifestyle changes will lead them to wellness.
In order to live a healthy, fulfilled life, one must take care of physical and mental needs.
In Bloomberg’s list of the World’s Healthiest Nations, the United States is 35th (Miller & Lu,
2019), proving that more emphasis has to be placed on health here. This often requires learning
new skills and behaviors. Embracing the concept of wellness and incorporating these positive
changes can be challenging. Employers need to encourage and promote these new habits by
utilizing wellness programs. Wellness programs lower health care costs, reduce absenteeism,
reduce workplace injuries, and improve employee morale and loyalty. Employees that have
PAGE 2
, AYM1 SERVICE PLAN BRIEF
access to a wellness program show improvement in many areas of health, including in their
productivity at work (Aldana, 2020).
A study by United Healthcare showed that the main employee wellness needs during the
current pandemic are improvement in sleep, stress reduction, and help managing chronic
conditions. Basic behaviors like activity level and eating habits have been affected by the
Coronavirus outbreak (Waddill, 2020) Even before COVID, the mental health situation was
grim. Globally, more than 15% of people have substance abuse disorders or diagnosed mental
health issues. This has been estimated to cost the global economy 16 trillion dollars by 2030
(McGroarty, 2021).
These factors emphasize the critical importance of both physical and mental health. There
is an essential need for wellness centers that provide coaching and resources to teach these skills.
The necessity for wellness applies to people of all ages, races, and sex. Therefore, the proposed
project is the establishment of a wellness center that provides these services. A successful
wellness center will play a vital role in equipping people with the life skills necessary for healthy
living and will provide them with the tools to overcome the various challenges of living in this
high-stress society.
A.2. The community benefits of a wellness center are many. These include the
improvement of health behaviors, reduction in health risks, and reduction in healthcare costs. For
employers, the benefits most often seen are increased productivity, reduced absenteeism, higher
job satisfaction, and improved retention (Aldana, 2020). Positive behavior changes can impact
all areas of life, from personal to social to professional, while also increasing longevity of life.
As mentioned above, the target population that will benefit from these life improvements
encompasses all members of the community, regardless of age, race, or sex. In addition to these
PAGE 3
