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MIS 589 Week 2 Discussion - Communication Media Mini-case
Preview 3 out of 17 pages
Eureka! is a telephone- and Internet-based concierge service that specializes in obtaining things that are hard to find (e.g., Super Bowl tickets, first-edition books from the 1500s, Fabergé eggs). It currently employees 60 staff members who work 24 hours per day (over three shifts). Staff members answer phone calls and respond to requests entered on the Eureka! website. Currently, each staff member has a desktop PC with two monitors and a twisted pair connection (Cat5e) that offers speeds up to 100 Mbps. Some employees made a suggestion to the CEO of Eureka! to upgrade their connection to a fiber-optic cable that can provide speeds up to 1 Gbps. What do you think about this idea?
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