WGU C724 PRACTICE TEST COMPREHENSIVE
STUDY GUIDE
◉ A department utilizes data mining to analyze the best means of
organizing their manufacturing facility to achieve operational
excellence. Which department (i.e. business function) benefits from
this technology?
Answer: Productions/Operations
◉ In a recent department meeting an employee suggested that
perhaps the company could save money if they re-evaluated the
demand for their products based on regional weather patterns.
Their goal is to improve decision making concerning pricing
strategies in light of demand. Which department (i.e. business
function) benefits from this technology?
Answer: Sales/ Marketing
◉ The CEO has asked that each department reduce their budget by
5%. This department is charged with providing ROI numbers to
other units within the company to aid them in making the best
decisions on where to trim their budgets. Which department (i.e.
business function) benefits from this technology?
Answer: Finance/ Accounting
,◉ An edge router is considered which of the following components
of an Information System?
Answer: Hardware
◉ A CEO is considered which of the following components of an
Information System?
Answer: People
◉ Issuing invoices to customers is considered which of the following
components of an Information System?
Answer: Processes
◉ An Android operating system is considered which of the following
components of an Information System?
Answer: Software
◉ Customer buying history is considered which of the following
components of an Information System?
Answer: Data
◉ Bob's Country Bunker has decided that they need to be able to
track buying behavior and strategically determine how much of a
discount (i.e., $5, $10, $15, etc.) to offer customers to maximize
, customer spending. Which of the following is a strategic benefit
provided to the company
Answer: Improved Decision Making
◉ Sally is the CEO of an auto parts manufacturing firm and she
knows that price is the main criteria her customers consider when
deciding who to buy from. As a result, she is looking for ways to
drive down costs. She is considering an extranet to increase
efficiencies when working with corporate partners. Which of the
following is a strategic benefit provided to the company?
Answer: Strong Supplier Relations
◉ Fred operates a sub shop and knows that he has many
competitors, so he is always focused on making sure that customers
have a good experience and feel a connection with his brand. Fred
begins utilizing a strategy where he provides customers with
frequent buyer cards and gives them rewards for return trips and for
completing surveys about their experience. Which of the following is
a strategic benefit provided to the company?
Answer: Customer Satisfaction
◉ A large retailer has developed a supply chain management system
that is the envy of their competitors. However, their competitors
have been unable to replicate their SCM despite having tried for
years. The SCM allows them to move product to the right location at
STUDY GUIDE
◉ A department utilizes data mining to analyze the best means of
organizing their manufacturing facility to achieve operational
excellence. Which department (i.e. business function) benefits from
this technology?
Answer: Productions/Operations
◉ In a recent department meeting an employee suggested that
perhaps the company could save money if they re-evaluated the
demand for their products based on regional weather patterns.
Their goal is to improve decision making concerning pricing
strategies in light of demand. Which department (i.e. business
function) benefits from this technology?
Answer: Sales/ Marketing
◉ The CEO has asked that each department reduce their budget by
5%. This department is charged with providing ROI numbers to
other units within the company to aid them in making the best
decisions on where to trim their budgets. Which department (i.e.
business function) benefits from this technology?
Answer: Finance/ Accounting
,◉ An edge router is considered which of the following components
of an Information System?
Answer: Hardware
◉ A CEO is considered which of the following components of an
Information System?
Answer: People
◉ Issuing invoices to customers is considered which of the following
components of an Information System?
Answer: Processes
◉ An Android operating system is considered which of the following
components of an Information System?
Answer: Software
◉ Customer buying history is considered which of the following
components of an Information System?
Answer: Data
◉ Bob's Country Bunker has decided that they need to be able to
track buying behavior and strategically determine how much of a
discount (i.e., $5, $10, $15, etc.) to offer customers to maximize
, customer spending. Which of the following is a strategic benefit
provided to the company
Answer: Improved Decision Making
◉ Sally is the CEO of an auto parts manufacturing firm and she
knows that price is the main criteria her customers consider when
deciding who to buy from. As a result, she is looking for ways to
drive down costs. She is considering an extranet to increase
efficiencies when working with corporate partners. Which of the
following is a strategic benefit provided to the company?
Answer: Strong Supplier Relations
◉ Fred operates a sub shop and knows that he has many
competitors, so he is always focused on making sure that customers
have a good experience and feel a connection with his brand. Fred
begins utilizing a strategy where he provides customers with
frequent buyer cards and gives them rewards for return trips and for
completing surveys about their experience. Which of the following is
a strategic benefit provided to the company?
Answer: Customer Satisfaction
◉ A large retailer has developed a supply chain management system
that is the envy of their competitors. However, their competitors
have been unable to replicate their SCM despite having tried for
years. The SCM allows them to move product to the right location at
