Phlebotomy MedCa Exam Study Guide - Test-Ready Solutions Pack

Phlebotomy MedCa Exam Study Guide - Test-Ready Solutions Pack Work duties of a phlebotomist technician can be categorized into 4 categories - answer - Equipment Procedure Patient Care Patient Information Equipment - answer - - phlebotomists must ensure that all equipment and areas used are sterile - equipment includes needles, bandages, gauzes, tubes, other collection devices, as well as labels for tubes - tracking supplies to ensure that proper amounts are always present - disposal of needles and other used supplies Procedure - answer - - correct puncture or incision of patient's skin - collecting the correct amount of blood or other fluids - correct labeling of collection tubes/devices - completing and submitting documents needed to lab Patient Care - answer - - reassuring patients, as some may have fear of needles - being able to answer questions that patients may have - verifying patient information to ensure accuracy of tests or procedure - monitoring patient during procedure to prevent movement or fainting Patient Information - answer - - patients' rights must be respected - keeping patients' medical records confidential - accurate documentation of collection, ordered tests, and test results - providing accurate documentation to the laboratory to ensure performance of tests ordered by physician Quality Improvement Methods - answer - Include the use of data-based methods in order to reach improvement Include flow charts and pareto charts Flowchart - answer - - used to break out components into diagrams in order to understand a process Pareto Chart - answer - - bar charts are made that show the frequency of problems What does quality improvement for specimen collection involve? - answer - Technique of Phlebotomist Frequency of hematoma Recollection Rates What is included in quality control records - answer - Expiration Date Stability Information Storage Information Proper Use Precision of testing supplies/reagents Accuracy of testing supplies/reagents Where can phlebotomists work? - answer - Hospital Clinic Doctor's office Laboratories Blood Banks Research Firms Pharmaceutical Firms Hospital - answer - institution which provides medical and surgical treatment Clinic - answer - institution or hospital department focusing on diagnosis and care of outpatients Doctor's Office - answer - suite/office where doctors receive and treat patients Laboratory - answer - building or room where tests are performed to evaluate specimens in order to diagnose medical conditions Blood Bank - answer - institution where blood is collected from donors, and then stored and prepared for transfusion Research Firm - answer - institution equipped for scientific/medical research that may specialize in basic research or on specific areas Pharmaceutical Firm - answer - institution that develops and markets drugs for use as medications How must all needles be discarded? - answer - intact What does it mean if an infection is classified as nosocomical - answer - A patient developed the infection while they were in the hospital that was not present before entering the hospital What is included in the chain of infection - answer - source susceptible host poor isolation technique Hygiene - answer - wash hands with soap and water if they are visibly dirty good hand-hygiene techniques reduce number of outbreaks of infections hand washing is the single most important way to prevent spread of infection Equipment used to control infections - answer - gloves, masks, goggles, gowns, or coats autoclaves (instruments for sterilizing under pressure) Emergency Needle Stick Information - answer - if exposed to blood due to a needle stick or other sharp object, wash needle stick and cut with soap and water flush mouth, eyes, and skin with water report the incident to a supervisor seek medical treatment Blood Pressure - answer - pressure exerted by circulating blood upon the walls of blood vessels Usually refers to the arterial pressure of