Adler Interplay Study Guide Material - Verified Correct Answer Key

Adler Interplay Study Guide Material - Verified Correct Answer Key Evaluation - answer - Defensive Behavior according to Gibb Control - answer - Defensive Behavior according to Gibb Strategy - answer - Defensive Behavior according to Gibb Neutrality - answer - Defensive Behavior according to Gibb Superiority - answer - Defensive Behavior according to Gibb Certainty - answer - Defensive Behavior according to Gibb Description - answer - Supportive Behavior according to Gibb Problem Orientation - answer - Supportive Behavior according to Gibb Spontaneity - answer - Supportive Behavior according to Gibb Empathy - answer - Supportive Behavior according to Gibb Equality - answer - Supportive Behavior according to Gibb Provisionalism - answer - Supportive Behavior according to Gibb Evaluation versus Description - answer - An evaluative message judges the other per-son, usually in a negative way. Description is a way to offer your thoughts, feelings, and wants without judging the listener. Descriptive messages make documented observations that are spe-cific and concrete. Control versus Problem Orientation - answer - Controlling communication oc-curs when a sender seems to be imposing a solution on the receiver with little regard for that person's needs or interests. In problem orientation , however, communica-tors focus on finding a solution that satisfies both their own needs and those of the others involved. The goal here isn't to "win" at the expense of your partner but to work out some arrangement in which everybody feels like a winner. Strategy versus Spontaneity - answer - Gibb uses the word strategy to characterize defense- arousing messages in which speakers hide their ulterior motives. The terms dishonesty and manipulation reflect the nature of strategy. Spontaneity is the behavior that contrasts with strategy. Spontaneity simply means being honest with others rather than manipulating them. What it doesn't mean is blurting out what you're thinking as soon as an idea comes to you. Neutrality versus Empathy - answer - Gibb used the term neutrality to describe a fourth behavior that arouses defensiveness. Probably a better word would be indifference. The behavior that contrasts with neutrality is empathy . Gibb found that empathy helps rid communication of the quality of indifference. When people show that they care for the feelings of another, there's little chance that the person's self- concept will be threatened. Superiority versus Equality - answer - A defensive climate in-volves superiority. Any message that suggests "I'm better than you" is likely to arouse feelings of defensiveness in the recipients. Gibb found ample evidence that many who have superior skills and talents are capable of projecting feelings of equality rather than superiority. Such people communicate that although they may have greater talent in certain areas, they see other human beings as having just as much worth as themselves. Certainty versus Provisionalism - answer - Communicators who regard their own opinions with certainty while disregarding the ideas of others demonstrate a lack of regard for others. In contrast to dogmatic certainty is provisionalism , in which people may have strong opinions but are willing to acknowledge that they don't have a corner on the truth and will change their stand if another position seems more reasonable. Provisionalism often surfaces in a person's word choice. While certainty regularly uses the terms can't, never, always, must, and have to, provisionalism uses perhaps, maybe, possibly, might, and may. It's not that provisional people are spineless; they simply recognize that dis-cussion is aided by open- minded messages. LANGUAGE IS RULE- GOVERNED - answer - Phonological rules Syntactic rules Semantic rules Pragmatic rules Phonological rules - answer - Phonological rules govern how sounds are combined to form words. For in-stance, the words champagne, double, and occasion have the same meaning in Fre