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GAINSIGHT ADMIN 1.pdf 1. Document information Change 2. Course information Change

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GAINSIGHT ADMIN 1. Document information Change 2. Course information Change

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GAINSIGHT ADMIN 1 AND 2 EXAM SET OF
FULL QUESTIONS ANSWERS



◍ Gainsight's Analytics Stack uses: Answer: Mongo DB, Redshift
and Heroku


◍ Some key Objects you as an Admin need to be familiar with
include: Answer: Customer Info, CTA, and CS Tasks


◍ True or False: Each Customer Info record has a 2:1 Master-Detail
relationship to an existing Salesforce account Answer: FALSE


◍ True or False: Every customer in Gainsight has a record in the
Customer Info Object Answer: TRUE


◍ True or False: Gainsight uses the processing stack to process Rules
and Copilot programs Answer: TRUE


◍ True or False: MDA is fully integrated into GS UI without
impacting SFDC storage Answer: TRUE


◍ Gainsight objects function similar to Salesforce objects, where you
have the ability to: Answer: 1. Use a Salesforce data loader to import
and export records

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