CA Household Movers
Practice Exam
,Question 1: A licensed California Household Goods Carrier operating in Los
Angeles, CA is reviewing regulatory compliance under BHGS MAX 4 Tariff and
California Commercial Code regulations. A licensed California household goods
carrier in Los Angeles, CA conducts an in-home estimate for a residential move.
The carrier issues a written 'Important Information for Persons Moving Household
Goods' booklet and provides a written Not-to-Exceed Estimate of $3,500. Upon
completion of the move, the actual hours worked and distance calculated under
MAX 4 Tariff result in a total charge of $4,200 (without any change orders or
additional requested services). What is the maximum lawful amount the carrier may
collect from the shipper prior to unloading?
A. The full actual calculated charge of $4,200 based on elapsed hourly rates
B. The Not-to-Exceed amount of $3,500 specified in the original written estimate
C. The Not-to-Exceed amount plus an automatic 15% administrative surcharge
($4,025)
D. The average of the estimated amount and the actual tariff calculation ($3,850)
Answer: B. The Not-to-Exceed amount of $3,500 specified in the original written
estimate
Rationale: Under BHGS MAX 4 Tariff regulations, a written Not-to-Exceed Estimate
establishes the maximum legal total charge for the services described, unless a written
Change Order for Additional Services is signed by the shipper prior to performing
additional work.
,Question 2: Under California Bureau of Household Goods and Services (BHGS)
regulations, Maximum Rate Tariff 4 (MAX 4), and California CHP Commercial Safety
Standards: Under California MAX 4 Tariff Item 136, what is the default basic carrier
limitation of liability per pound per article provided to shippers without additional
valuation charges?
A. $2,500.00 (the full replacement market value of the destroyed item)
B. $1,500.00 (60% of the item's verified replacement value)
C. $60.00 total (calculated as 100 pounds multiplied by $0.60 per pound per article)
D. $500.00 (the statutory minimum deductible limit for intrastate movers)
Answer: C. $60.00 total (calculated as 100 pounds multiplied by $0.60 per pound
per article)
Rationale: Basic carrier liability under MAX 4 Item 136 limits carrier payout to $0.60 per
pound per article ($0.60 x 100 lbs = $60.00) when the shipper selects basic valuation on
the Agreement for Service.
Question 3: A licensed California Household Goods Carrier operating in San Diego,
CA is reviewing regulatory compliance under BHGS MAX 4 Tariff and California
Commercial Code regulations. A California moving company operating in San
Diego, CA completes a local move and presents the final Bill of Lading to the
shipper for signature. According to BHGS regulations, what vital piece of
information MUST be recorded on the Bill of Lading prior to requesting the
shipper's final signature and payment?
A. The Bill of Lading, fully detailing start/stop times, tare/gross weights if applicable,
total charges, and BHGS permit number
B. The California Highway Patrol BIT inspection certificate
C. The landlord's certificate of occupancy for the destination address
D. The driver's daily commercial vehicle inspection report (DVIR)
Answer: A. The Bill of Lading, fully detailing start/stop times, tare/gross weights if
applicable, total charges, and BHGS permit number
Rationale: The Bill of Lading is the legally binding transport contract required by BHGS; it
must record all start/stop times, actual rates, total charges, valuation selection, and carrier
permit details before signature.
, Question 4: Under California Bureau of Household Goods and Services (BHGS)
regulations, Maximum Rate Tariff 4 (MAX 4), and California CHP Commercial Safety
Standards: Under California MAX 4 Tariff provisions, after how many days in
Storage-in-Transit (SIT) does a household goods shipment automatically lose its
SIT status and convert to permanent storage?
A. 30 calendar days maximum
B. 180 calendar days maximum
C. 90 calendar days (unless extended by written agreement prior to expiration)
D. 365 calendar days maximum
Answer: C. 90 calendar days (unless extended by written agreement prior to
expiration)
Rationale: Under MAX 4 Tariff rules, Storage-in-Transit (SIT) is limited to a maximum of
90 days. If the shipment is not delivered within 90 days, it automatically converts to
permanent warehouse storage.
Question 5: A licensed California Household Goods Carrier operating in Fresno, CA
is reviewing regulatory compliance under BHGS MAX 4 Tariff and California
Commercial Code regulations. A moving crew in Fresno, CA performs a local
hourly move. The total time spent loading, transporting, and unloading is 4 hours.
Under MAX 4 Tariff travel time rules, how is travel time calculated and added to the
billable hourly time when moving within a local area?
A. A flat rate of $250 travel surcharge is automatically added to every move
B. Double the actual driving time between origin and destination is added to the
billable hourly total
C. Travel time is prohibited from being charged on local hourly moves
D. Travel time is calculated based on total fuel consumed during transit
Answer: B. Double the actual driving time between origin and destination is added
to the billable hourly total
Rationale: Under MAX 4 Tariff local hourly rules, travel time between origin and
destination is doubled (Double Drive Time rule) and added to the total loading/unloading
elapsed time.
Practice Exam
,Question 1: A licensed California Household Goods Carrier operating in Los
Angeles, CA is reviewing regulatory compliance under BHGS MAX 4 Tariff and
California Commercial Code regulations. A licensed California household goods
carrier in Los Angeles, CA conducts an in-home estimate for a residential move.
The carrier issues a written 'Important Information for Persons Moving Household
Goods' booklet and provides a written Not-to-Exceed Estimate of $3,500. Upon
completion of the move, the actual hours worked and distance calculated under
MAX 4 Tariff result in a total charge of $4,200 (without any change orders or
additional requested services). What is the maximum lawful amount the carrier may
collect from the shipper prior to unloading?
A. The full actual calculated charge of $4,200 based on elapsed hourly rates
B. The Not-to-Exceed amount of $3,500 specified in the original written estimate
C. The Not-to-Exceed amount plus an automatic 15% administrative surcharge
($4,025)
D. The average of the estimated amount and the actual tariff calculation ($3,850)
Answer: B. The Not-to-Exceed amount of $3,500 specified in the original written
estimate
Rationale: Under BHGS MAX 4 Tariff regulations, a written Not-to-Exceed Estimate
establishes the maximum legal total charge for the services described, unless a written
Change Order for Additional Services is signed by the shipper prior to performing
additional work.
,Question 2: Under California Bureau of Household Goods and Services (BHGS)
regulations, Maximum Rate Tariff 4 (MAX 4), and California CHP Commercial Safety
Standards: Under California MAX 4 Tariff Item 136, what is the default basic carrier
limitation of liability per pound per article provided to shippers without additional
valuation charges?
A. $2,500.00 (the full replacement market value of the destroyed item)
B. $1,500.00 (60% of the item's verified replacement value)
C. $60.00 total (calculated as 100 pounds multiplied by $0.60 per pound per article)
D. $500.00 (the statutory minimum deductible limit for intrastate movers)
Answer: C. $60.00 total (calculated as 100 pounds multiplied by $0.60 per pound
per article)
Rationale: Basic carrier liability under MAX 4 Item 136 limits carrier payout to $0.60 per
pound per article ($0.60 x 100 lbs = $60.00) when the shipper selects basic valuation on
the Agreement for Service.
Question 3: A licensed California Household Goods Carrier operating in San Diego,
CA is reviewing regulatory compliance under BHGS MAX 4 Tariff and California
Commercial Code regulations. A California moving company operating in San
Diego, CA completes a local move and presents the final Bill of Lading to the
shipper for signature. According to BHGS regulations, what vital piece of
information MUST be recorded on the Bill of Lading prior to requesting the
shipper's final signature and payment?
A. The Bill of Lading, fully detailing start/stop times, tare/gross weights if applicable,
total charges, and BHGS permit number
B. The California Highway Patrol BIT inspection certificate
C. The landlord's certificate of occupancy for the destination address
D. The driver's daily commercial vehicle inspection report (DVIR)
Answer: A. The Bill of Lading, fully detailing start/stop times, tare/gross weights if
applicable, total charges, and BHGS permit number
Rationale: The Bill of Lading is the legally binding transport contract required by BHGS; it
must record all start/stop times, actual rates, total charges, valuation selection, and carrier
permit details before signature.
, Question 4: Under California Bureau of Household Goods and Services (BHGS)
regulations, Maximum Rate Tariff 4 (MAX 4), and California CHP Commercial Safety
Standards: Under California MAX 4 Tariff provisions, after how many days in
Storage-in-Transit (SIT) does a household goods shipment automatically lose its
SIT status and convert to permanent storage?
A. 30 calendar days maximum
B. 180 calendar days maximum
C. 90 calendar days (unless extended by written agreement prior to expiration)
D. 365 calendar days maximum
Answer: C. 90 calendar days (unless extended by written agreement prior to
expiration)
Rationale: Under MAX 4 Tariff rules, Storage-in-Transit (SIT) is limited to a maximum of
90 days. If the shipment is not delivered within 90 days, it automatically converts to
permanent warehouse storage.
Question 5: A licensed California Household Goods Carrier operating in Fresno, CA
is reviewing regulatory compliance under BHGS MAX 4 Tariff and California
Commercial Code regulations. A moving crew in Fresno, CA performs a local
hourly move. The total time spent loading, transporting, and unloading is 4 hours.
Under MAX 4 Tariff travel time rules, how is travel time calculated and added to the
billable hourly time when moving within a local area?
A. A flat rate of $250 travel surcharge is automatically added to every move
B. Double the actual driving time between origin and destination is added to the
billable hourly total
C. Travel time is prohibited from being charged on local hourly moves
D. Travel time is calculated based on total fuel consumed during transit
Answer: B. Double the actual driving time between origin and destination is added
to the billable hourly total
Rationale: Under MAX 4 Tariff local hourly rules, travel time between origin and
destination is doubled (Double Drive Time rule) and added to the total loading/unloading
elapsed time.
