WGU D606 / EBN2 TASK 3
Decoding Mobile Phone
Customer Satisfaction
What the research reveals — and what product teams should validate next
BUSINESS STAKEHOLDER PRESENTATION
Source of reported results: uploaded D606 Task 2 Analysis Report
,EXECUTIVE TAKEAWAY
A strong predictive signal — with clear boundaries
The central result and the decision it supports
0.8657 Five feature ratings remained
TEST-SET R² Battery • Camera • Performance • Design • Display
Reported from Task 2 analysis
Bottom line: use these ratings to structure customer feedback; validate the evidence before
reallocating R&D budgets.
D606 | EBN2 TASK 3 • RESULTS REPORTED IN TASK 2 02
, THE BUSINESS PROBLEM
Where should product teams focus improvement?
Manufacturers must translate a flood of feedback into defensible product decisions.
The constraint The opportunity The decision
Research, engineering time, and Customer reviews contain Identify patterns worth testing,
launch capacity are limited. structured ratings of major rather than assume brand or
product attributes. price tells the whole story.
D606 | EBN2 TASK 3 • RESULTS REPORTED IN TASK 2 03
Decoding Mobile Phone
Customer Satisfaction
What the research reveals — and what product teams should validate next
BUSINESS STAKEHOLDER PRESENTATION
Source of reported results: uploaded D606 Task 2 Analysis Report
,EXECUTIVE TAKEAWAY
A strong predictive signal — with clear boundaries
The central result and the decision it supports
0.8657 Five feature ratings remained
TEST-SET R² Battery • Camera • Performance • Design • Display
Reported from Task 2 analysis
Bottom line: use these ratings to structure customer feedback; validate the evidence before
reallocating R&D budgets.
D606 | EBN2 TASK 3 • RESULTS REPORTED IN TASK 2 02
, THE BUSINESS PROBLEM
Where should product teams focus improvement?
Manufacturers must translate a flood of feedback into defensible product decisions.
The constraint The opportunity The decision
Research, engineering time, and Customer reviews contain Identify patterns worth testing,
launch capacity are limited. structured ratings of major rather than assume brand or
product attributes. price tells the whole story.
D606 | EBN2 TASK 3 • RESULTS REPORTED IN TASK 2 03
